Travis Mckoy

Always such great service no matter who I am dealing with, service or shopping for a car! with, service or shopping for a car! More

by SLPAYNE73 Verified Customer Verified Customer

Helpful 0

Report | Print

Travis was very professional and helpful. I like working with him or Jack. Both knowledgeable and very reliable. I like working with him or Jack. Both knowledgeable and very reliable. More

by Susan Verified Customer Verified Customer

Helpful 2

Report | Print

Travis is very knowledgeable and helpful. The work on my car was done quicker than expected and my car is running great. Travis also gave me a heads up on checks that need to be done in the The work on my car was done quicker than expected and my car is running great. Travis also gave me a heads up on checks that need to be done in the fall before ski season starts. I appreciate Travis' guidance on keeping my car maintained. More

Helpful 2

Report | Print

Travis is very professional and helpful. He answered my questions and gave me great recommendations. Thank you! He answered my questions and gave me great recommendations. Thank you! More

by Susan Verified Customer Verified Customer

Helpful 2

Report | Print

Travis is always professional and a great help any time have one of my vehicles serviced. He also always makes sure my needs are met and he always shows outstanding customer service and care have one of my vehicles serviced. He also always makes sure my needs are met and he always shows outstanding customer service and care More

by D .TAYLOR Verified Customer Verified Customer

Helpful 2

Report | Print

Courtesy Acura staff are always professional and friendly. My vehicle is always serviced promptly and they provide a comfortable waiting area with complimentary refreshments and snacks friendly. My vehicle is always serviced promptly and they provide a comfortable waiting area with complimentary refreshments and snacks More

by DawnMand Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone in the service department dept was very courteous and knowledgeable. They also arranged for a loaner vehicle as maintenance work would be taking more than one day. courteous and knowledgeable. They also arranged for a loaner vehicle as maintenance work would be taking more than one day. More

by Team 48 Fan Verified Customer Verified Customer

Helpful 0

Report | Print

Recently switched from Schomp Honda to Acura & the service & professionalism doesn’t even come close! Much happier with my switch service & professionalism doesn’t even come close! Much happier with my switch More

by Chase M Verified Customer Verified Customer

Helpful 0

Report | Print

Unfortunately played phone tag with Manger and never got anything resolved. Went in for 1st check up and oil change and walked out of there with new oil and a 8k estimate on repairs with no fluids refilled anything resolved. Went in for 1st check up and oil change and walked out of there with new oil and a 8k estimate on repairs with no fluids refilled or any real explanation on the up keep of car. Only given the information that acura recommends anyways, but only major repairs such as timing belt and water pump but nothing mentioned about brakes weather good or not, struts, tires, fuel pressure, air filter (which ended up being trashed) which are pretty simple to check. Also brought in shroud that had fallen off and told them it was in trunk and I would pay to get it put back on and didn't mention anything about putting it back on. Feel like for bring courtesy acura and paying $100 I would receive more than just a basic oil change. I am a busy man just like everyone else so really didn't have the time to go back and forth on what he said she said when it comes to what was actually done but I know for a fact I walked out of there with a blank inspection form and a quote of over 8k in repairs. Could be my fault as a customer for not being as persistent as I should have been to make sure the work was being performed but I feel like I was taken for a ride. More

by Phil Verified Customer Verified Customer

Helpful 0

Report | Print

I really enjoyed my experience with the service department at Courtesy Acura. Everyone from the person that greeted me when I pulled in to the person that delivered my car to me when it was done be department at Courtesy Acura. Everyone from the person that greeted me when I pulled in to the person that delivered my car to me when it was done being worked on was incredibly friendly. The service was done perfectly and even quicker than I was told it would take. I would recommend this dealership to anyone that needs service on their Acura. More

by whitevvolf22 Verified Customer Verified Customer

Helpful 0

Report | Print