Travis Moffitt

In February 2024, I bought a Honda Passport from Scott Clark. The Salesperson told me the car had gone through a 182-point vehicle check. The Finance manager told me that Honda doesn't sell certified pre Clark. The Salesperson told me the car had gone through a 182-point vehicle check. The Finance manager told me that Honda doesn't sell certified pre-owned passports because there are so few of them on the market. Since the car had just over 17,000 miles, I knew the car was still covered by the manufacturer's warranty and was not overly concerned by the finance manager's comment. Before driving off the lot, I connected my phone to the car and as I was driving home, I called my wife. I could hear my wife but she could not hear me. I had the same problem after making several attempts to call her. Then I turned the radio on and after a minute or two, the radio would lose the station. The same issue occurred after several attempts. When I arrived home, I realized that the sensors that detect objects were not working. I returned the car the next day and advise the salesperson that if the car cannot be fixed, I want a full refund towards a different vehicle. I got a loaner, and the dealer kept the vehicle for about a week and could not fix the issues with the vehicle. To discourage me from returning the car, the sales manager told me that the vehicle broke after it was sold to me. He also said that if I were to return the vehicle, it needed to be traded for another vehicle at a loss. I allowed the manager to continue with his nonsensical logic and I made it clear that he can call the return whatever he wishes just as long as I received full credit for the returned Passport. In the end, I got full credit for the returned vehicle and I paid an additional 3k towards a 2023 model which was a certified pre-owned. I was totally disappointed with the level of lies and misrepresentation of the vehicle. I will never buy another vehicle from Scott Clark. I will take my car elsewhere for servicing. More

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Travis, Neil and Ray were very courteous and helpful! Worked really hard to get the payment I needed! Great experience Worked really hard to get the payment I needed! Great experience More

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Travis Moffit gave us excellent customer service. He is a man of his word, we will always recommend him to our friends and family. We are honored to be part of the Honda family. Also the managers He is a man of his word, we will always recommend him to our friends and family. We are honored to be part of the Honda family. Also the managers were superb. More

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Everything went well with my relationship with Scott Clark Honda in purchasing the 2018 Honda CRV. This was a deal done by phone. The amount they gave me for my trade in was fair. I didn't see the vehic Clark Honda in purchasing the 2018 Honda CRV. This was a deal done by phone. The amount they gave me for my trade in was fair. I didn't see the vehicle before it was delivered. Once it was delivered, I wasn't happy with some things I saw after the delivery driver left. All four wheels were dirty with some kind of brown sticky substance, which I cleaned. All four door handles and most all black areas of the car had white spots all over them. Above the passenger side front window and the top, there were major dents. The inside wasn't as clean as I thought it should have been cleaned. I spoke to the sales rep who helped me with this purchase. He said he wasn't aware of these issues. I sent him pictures of these problems. I'm not sure if anything will be done about it. More

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