Trini Gallegos

If you have an option go somewhere else or at least don't let them register your car. The only service this company provides is lip service. Their motto is "we will get back to you shortly". That shortly is let them register your car. The only service this company provides is lip service. Their motto is "we will get back to you shortly". That shortly is at least a week. And when you contact them again you get the same reply. We purchased a new car. They offer to file for tags on your behalf. At first glance this looks like terrific service (which you pay for btw) except what they don't tell you is that the tag will arrive in 30-60 days after purchase (hopefully, as I have zero hope at this point) . The problem is your temporary tags expire in 30 days. You contact them worrying about it and they tell you cops do not issue tickets for this. (Any police officers please feel free to confirm/refute this claim). Only after a week of daily messaging and contacting them after the tags have expired they tell you that it is possible to get it via email. When you speak about this with managers they talk to you aggressively claiming they didn't know there is an issue. To which my reply is are you incompetent or a liar? I am dreading hunting down the second remote. Their claim is due to chip shortage there is a wait of 3 months. First time and definitely last time customer here. More

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I bought my Rav4 last year at Toyota and recently a Toyota Camry. Raul/ Trini and Anthony were amazing individuals that assisted in my purchase. Finalized by Edgar who was just as amazing. The purchase Toyota Camry. Raul/ Trini and Anthony were amazing individuals that assisted in my purchase. Finalized by Edgar who was just as amazing. The purchase was smooth, easy and quick. More

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Always great service thank you guys for being there and helping us and always letting us be aware of other things that need to be paid attention to for safe driving and well-being helping us and always letting us be aware of other things that need to be paid attention to for safe driving and well-being More

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Trini was excellent! He has kept me up to date since September of 2021, which is when I ordered my vehicle. He has kept me up to date since September of 2021, which is when I ordered my vehicle. More

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I had a very good experience with Trini (salesperson) and Estevan, who went over the car's technology with me. I appreciate it when a salesperson doesn't make me feel pressured to make a decision and I felt Estevan, who went over the car's technology with me. I appreciate it when a salesperson doesn't make me feel pressured to make a decision and I felt that Trini was respectful of that. If I had to complain about anything it would be the long wait to get all the financing in order. It may have just been a busy day for sales as it was Memorial Day. My husband and I came in at 10:30 AM, took care of business with Trini, and didn't get out of there until 1:30 PM! I was committed to buying the car so it was worth the wait, but on a normal day, I may have scrapped the whole idea. More

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Customer friendly. Service excellent. Was the best experience I've had buying a new vehicle. Entire staff was friendly, helpful, and efficient. Service excellent. Was the best experience I've had buying a new vehicle. Entire staff was friendly, helpful, and efficient. More

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I live in Albuquerque and read the excellent reviews on Toyota of Santa Fe. I ordered a new vehicle on-line which was simple and efficient. After I submitted my pre-order, I was contacted by Trini and he Toyota of Santa Fe. I ordered a new vehicle on-line which was simple and efficient. After I submitted my pre-order, I was contacted by Trini and he explained the initial ordering process and kept me informed throughout the build. On the date of delivery, I signed the forms electronically then drove up to Santa Fe and handed finance a cashier check in full and was in and out in less than 10 minutes. This was the best buying experience, stress free and hassle free. Thank you Toyota of Santa Fe. More

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Excellent customer service, helpful professional staff. Would highly recommend this dealership. No pressure, fast & easy service. Would highly recommend this dealership. No pressure, fast & easy service. More

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Toyota of Santa Fe is always caring and thoughtful. The Service Department is also very helpful and kind. Overall great customer service every single time. Great job & Thank you guys! The Service Department is also very helpful and kind. Overall great customer service every single time. Great job & Thank you guys! More

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Great customer service and it was a no hassle process. Trini assisted us with the entire process and I recommend him for your next purchase as you will be in great hands. Thank you Toyota of Santa Fe. Trini assisted us with the entire process and I recommend him for your next purchase as you will be in great hands. Thank you Toyota of Santa Fe. More

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