Troy Appleby
Troy Appleby at Jessica Chevrolet
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Troy Appleby | Page 2

Service Advisor

Jessica Chevrolet

115 W. Main St
Honeoye Falls, NY 14472

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4.9
72 Reviews

Dealership Experience

24 yrs, 8 mos

Industry Experience

24 yrs, 8 mos

4.9

72 Reviews

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73 Reviews of Troy Appleby

March 21, 2024

Dealership Rating
Employee Rating

I took delivery of a preowned 2020 Trax Dec 22 2023. Was promised two sets of Remote Keyless Entry systems. Received only one at time of delivery Dec 22 2023. I inquired 3 or 4 times about getting the More

by carolynandbob8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Stauffer, Garth Anderson

March 17, 2024

Dealership Rating
Employee Rating

Easy to work with in and out when your car needs to be worked on great people to work with More

by mhawkins7335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Jessica Chevrolet responded

Thank you for letting us take care of you!

March 11, 2024

Dealership Rating
Employee Rating

Was a great experience. They had my truck fixed in two days even though it needed a transmission and other abs wiring fixed. Awesome turn around time !! More

by donttreadonme1776tj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Troy Appleby

Apr 29, 2024

Jessica Chevrolet responded

We're so happy we could help you out! Thank you so much for your review!

March 05, 2024

Dealership Rating
Employee Rating

I feel that they were very professional and everyone was courteous, I would recommend them. More

by brettatrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2024

Dealership Rating
Employee Rating

Had an issue with the check engine light during inspection, Tech's along with the service person Troy solved the problem and got me all set, couldn't be happier. More

by rtrottier3
Recommend Dealer
Yes

Other Employees Tagged: Troy Appleby

Mar 04, 2024

Jessica Chevrolet responded

We're so happy you're happy, thank you for letting us help!

February 15, 2024

Dealership Rating
Employee Rating

Taken very good care of-disappointed the oil change deal has been discontinued as it was a huge perk when I purchased my vehicle More

by ddeleeuw
Recommend Dealer
Yes

Other Employees Tagged: Troy Appleby

February 02, 2024

Dealership Rating
Employee Rating

I enjoy the service at a smaller dealer Troy gave me the personal service and attention that I am looking for More

by djrobinson76
Recommend Dealer
Yes

Other Employees Tagged: Troy Appleby

Feb 05, 2024

Jessica Chevrolet responded

That is our goal! Thank you for coming to see us!

February 02, 2024

Dealership Rating
Employee Rating

Everything was completed in a timely manner. Troy was very good about getting my vehicle quick as I was waiting for it. More

by jimandnuhoover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Stahl, Ashley Danielak

Feb 05, 2024

Jessica Chevrolet responded

Thank you for sharing your experience and giving us the chance to earn your service business! :)

February 01, 2024

Dealership Rating
Employee Rating

It was fine. Just an oil change nothing too dramatic. I have to think about that. More

by tellus0
Recommend Dealer
Yes

Other Employees Tagged: Troy Appleby

Feb 05, 2024

Jessica Chevrolet responded

Thank you for coming in!!!

January 31, 2024

Dealership Rating
Employee Rating

I’ve worked with this dealership for years and now that it’s Jessica Chevrolet the great service and positive atmosphere continues. Just purchased a used Colorado and appreciate the process. My sales r More

by Rick Milne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stauffer, Zachary Smith

Feb 06, 2024

Jessica Chevrolet responded

We are so glad to hear this and so grateful for your loyalty! Thank you!

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