Tyler Basset
Tyler Basset at Subaru of Utica
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Tyler Basset | Page 2

Service Technician

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Tyler Basset

March 25, 2024

Dealership Rating
Employee Rating

Every person in the service department is kind and helpful! I love this service department! More

by DCOXLECATES
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2024

Subaru of Utica responded

Thank you for taking the time to share you experience! We will be sure to share your compliments. Drive safe and we hope to see you again.

March 24, 2024

Dealership Rating
Employee Rating

Good and fast service. Helpful and made sure to explain everything that was done to my vehicle. More

by CHEESIENASCARCHICK8
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2024

Subaru of Utica responded

Wonderful review! We hope you will considering coming to see us again. Drive safe.

March 16, 2024

Dealership Rating
Employee Rating

Tyler in service was amazing as usual. I had another excellent service experience at Subaru of Utica! More

by andy0429
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Batista

Mar 18, 2024

Subaru of Utica responded

Tyler will love hearing your experience working together at Subaru of Utica has always been amazing, Andy. Thank you very much for your kind feedback and continued trust in the team with your automotive needs. Drive safe and come see us again whenever we can next help.

March 07, 2024

Dealership Rating
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Friendly service, flexible, and got me home and back when my car was done. Extensive maintenance, which is an investment, but they've kept my car running and repaired for six years now. More

by SIUTA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez, Joanne Palmer

Mar 07, 2024

Subaru of Utica responded

It means a lot to us to have been trusted with caring for your car through the last six years. Thank you very much for your patronage and thoughtful feedback following your recent experience. We know dealing with the need for extensive maintenance can be stressful, and it was our pleasure at Subaru of Utica to deliver you friendly, flexible and accommodating assistance. Travel safe and we'll see you again next visit.

March 04, 2024

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The service department runs like a well-oiled machine - efficient and smooth. The reps and technicians are professional, knowledgeable, and courteous. The waiting area is top notch! I appreciate being abl More

by LMICHELS0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Mar 05, 2024

Subaru of Utica responded

Feedback like this widens smiles on everyone's face here at Subaru of Utica. We're thrilled to hear your service experience was smooth from start to finish, and our team will be very thankful to learn of your many commendations. It's always nice to hear guests enjoyed their wait as well, and that you found value in the ability to view the work being done to your car. Stay safe and we'll be ready with the same level of care whenever you next return.

February 24, 2024

Dealership Rating
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Service was great and attention to detail was also, Very courteous and professional. Would recommend! More

by AMY58
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Davos, Nick Orbinati , I'm not sure which Tyler it was

Feb 26, 2024

Subaru of Utica responded

We're so glad to know you had a great experience with us at Subaru of Utica! Thanks for recommending our service and professionalism. We appreciate your support! Let us know if we can assist with anything else in the future.

February 23, 2024

Dealership Rating
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The service was professional and courteous. The video of the service was greatly appreciated, all the service people are knowledgeable and friendly. More

by SCIALDONE4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer

Feb 23, 2024

Subaru of Utica responded

Thank you very much for sharing your positive feedback with our team. It's always great to hear from Subaru of Utica guests who found value in our video service, and it was our pleasure to provide you knowledgeable, friendly and professional assistance. Safe travels and we'll see you again next time.

February 16, 2024

Dealership Rating
Employee Rating

Put my car in the best of shape. Was able to take care of every problem. Thankcare More

by RAINBOWWIZ
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2024

Subaru of Utica responded

It was our pleasure to get your car back to performing its best. Thank you for trusting us with your repair and maintenance needs here at Subaru of Utica. Your kind feedback means a lot to us and we hope that you'll consider working with us again in the future.

February 14, 2024

Dealership Rating
Employee Rating

Tyler was very responsive and respectful. Explained all findings clearly and showed the details on the invoice. More

by HOPE1012
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

Feb 14, 2024

Subaru of Utica responded

Thank you, Hope, for your business and positive feedback. Tyler will be proud to hear his responsive, respectful and informative assistance earned your commendations. We're grateful for the opportunity to be of service here at Subaru of Utica and hope to work with you again down the road.

February 13, 2024

Dealership Rating
Employee Rating

A very friendly, welcoming experience. The video of my car was a nice touch and a surprise. More

by LEMCCURDY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Subaru of Utica responded

As technology allows us ways to better serve our Subaru of Utica guests, we always welcome feedback regarding the value of amenities like our video service. Thank you very much for your kind words regarding the friendly, welcoming atmosphere you enjoyed while visiting as well. Safe travels and we'll be ready with a repeat performance when you next return.

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