Tyler Yow

Adam was an absolute pleasure to work with. He was attentive to our needs, and knowledgable about the vehicle. We had put a deposit on the new Ram we were thrilled to find, but due to time cons He was attentive to our needs, and knowledgable about the vehicle. We had put a deposit on the new Ram we were thrilled to find, but due to time constraints were unable to complete the purchase that day. Jason Serrano had given us a trade in price and we agreed to all of the price terms. I worked through the week with Jason and Adam to set up the loan and have everything ready for pickup. When we went in to pick up the truck, we were met with dishonesty and treatment that I would have never imagined as a customer. Gabe Zorea and Tyler Yow were dishonest, disrespectful and flat unprofessional. They lied about the state of my trade in, cut the trade in value in half from what had previously been agreed to, and were completely inflexible on actual proof of the vehicle quality. Furthermore, they were disrespectful to my wife and I, acted as if they knew how I drove my vehicle, and directly lied to our faces - giving multiple versions of how they "diagnosed" my trade in. I was told at one point that they would rather me go to their competitor, Lithia, rather than sell me a vehicle so that I didn't submit a negative survey. This is absolutely no way to treat a customer, and entirely unprofessional. They ultimately told me that they would no longer accept my trade in even at the ridiculous low price they tried to gouge me for. All of this resulted in what should have been a simple formality of signing paperwork result in a 6 HOUR stay at the dealership where we were made to feel unwelcome, uncomfortable, and where our business wasn't really wanted. I would recommend anyone work with Adam (salesmen) and James (finance), but would never recommend anyone work with Gabe or Tyler. I was very close to walking away without making a purchase because of this treatment. I will likely never support this dealership again, following this treatment. More

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Before I purchase my new vehicle I was in contact with Matt through email and never felt rushed to make a decision . Matt was very patient and helpful with any questions I had. I’m very satisfied with my Matt through email and never felt rushed to make a decision . Matt was very patient and helpful with any questions I had. I’m very satisfied with my new vehicle. T hank you!!! More

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Matt, Mark, Tyler and Oliver were fantastic to work with. Got things done efficiently and made our multi vehicle purchase simple and easy. Definitely recommend for all your vehicle needs Got things done efficiently and made our multi vehicle purchase simple and easy. Definitely recommend for all your vehicle needs More

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Mark and Tyler were very helpful in getting me into the truck that I’d been looking at. Extraordinary customer service. I was in and out quickly with a great deal. truck that I’d been looking at. Extraordinary customer service. I was in and out quickly with a great deal. More

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Adam was amazing to deal with, we had walked in with a nigh impossible situation. Adam and team done everything they can to get us as good of a deal as possible while we were able to leave with a vehicle nigh impossible situation. Adam and team done everything they can to get us as good of a deal as possible while we were able to leave with a vehicle that will last us and will be enjoyed for many years! More

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Great guy to work with for buy a truck. Answer all the questions I had and if he didn’t know he would find some who did. Answer all the questions I had and if he didn’t know he would find some who did. More

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Gordon is very knowledgeable and friendly. We enjoyed this shopping experience. Would recommend to family and friends. We enjoyed this shopping experience. Would recommend to family and friends. More

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Had the vehicle I wanted and bent over backwards to get it ready. I had heard great things about your dealership from friends here in Fairbanks and they were right. Excellent service. Thank you again for t it ready. I had heard great things about your dealership from friends here in Fairbanks and they were right. Excellent service. Thank you again for taking the stress out of buying a vehicle I will certainly spread the word. More

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Drove 6 hours to buy a truck from anchorage dodge Chrysler jeep ram center and they did not disappoint. Had what I was looking for! Sales people were really helpful and helped us get the deal and tru Chrysler jeep ram center and they did not disappoint. Had what I was looking for! Sales people were really helpful and helped us get the deal and truck we wanted. I recommend. More

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We were able to find a replacement for our Jeep Cherokee that was identical to the one we lost in an accident (except the color), so we are very happy with our purchase. that was identical to the one we lost in an accident (except the color), so we are very happy with our purchase. More

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