VJ Donnelly
VJ Donnelly at MetroWest Subaru
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VJ Donnelly

General Manager

MetroWest Subaru

948 Worcester St
Natick, MA 01760

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41 Reviews

Dealership Experience

14 yrs, 9 mos

Industry Experience

22 yrs, 1 mo

not yet
rated

41 Reviews

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41 Reviews of VJ Donnelly

February 19, 2024

Dealership Rating
Employee Rating

After 50 years driving experience in buying, owning, and maintaining cars, I unequivocally recommend MetroWest Subaru because they have demonstrated unbelievable customer goodwill and service excellence, wi More

by Harminious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chan Nguyen

August 23, 2023

Dealership Rating
Employee Rating

Wonderful people, really above and beyond expectations. When I had an engine issue, VJ, and the entire service & parts teams, were outstanding in making my service experience as seamless as possible. I can More

by jrkoch127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2023

Dealership Rating
Employee Rating

The staff at Metrowest Subaru are extremely professional and will always accommodate your needs. Purchased my 2015 Subaru Forester from Metrowest Subaru and I would highly Recommend them. More

by tmamacos05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Hanenberger, Jeff Ricard

October 25, 2022

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Employee Rating

Both Marc and Metrowest were easy to work with and responsive through the car search More

by emily.therriault
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Soloway

October 29, 2021

Dealership Rating
Employee Rating

Marc and Jon and the dealership crew were very friendly and good with explaining the answers to our questions. More

by SFG101214
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Soloway, Jonathan Kent

June 03, 2021

Dealership Rating
Employee Rating

Marc was my direct contact for a purchase of a Subaru Forester. He was easy to deal with and direct. I would buy from Marc again. More

by forester123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Soloway

Jun 04, 2021

MetroWest Subaru responded

Hi, we're happy you found Marc to be so supportive during your experience here at MetroWest Subaru. We want all our customers to feel this way when leaving our dealership! Safe travels!

May 22, 2020

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Employee Rating

New Crosstrex purchased during the CoVid19 pandemic I would like to thank all of the staff at MetroWest Subaru on my purchase of a 2020 CrossTrex. The online experience was easier than I could have imag More

by GJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ricard, Marc Soloway , Ron Wynn

May 31, 2020

MetroWest Subaru responded

Thank you so much for sharing this positive experience with us! We strive to ensure our customers' experiences are as smooth as possible, so we're happy to hear your online experience was a success. We are working very hard to keep our customers and team members safe during these extraordinary times , all the while still delivering excellent customer service. We hope you continue to choose us for all your automotive needs! Take care!

January 04, 2020

Dealership Rating
Employee Rating

Great customer service everytime Had issue with 2018 outback failed to start on couple of occasions had to jump start called service department and made appointment to bring in for b More

by pathfinderpaull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Mayer , Penny Merritt, Kerry bontos, & Steven rivera

December 14, 2018

Dealership Rating
Employee Rating

One of the best experiences buying a new vehicle I’ve ever h My sales associate Marc was very knowledgeable and a real pleasure to deal with. While I was waiting in the sales floor waiting area the General Manag More

by Benjy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc Soloway , Josh Geller

Dec 19, 2018

MetroWest Subaru responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2018

Dealership Rating
Employee Rating

Best dealership, hands down Awesome from beginning to end. Shout out to VJ Donnelley, Jeff Ricard, Chris Sousa, Ron Wynn and Marc Soloway. Everyone helped make the experience I More

by mrs.sk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ricard, Marc Soloway , Ron Wynn, Chris Sousa

Sep 20, 2018

MetroWest Subaru responded

Hello, thanks for your praise and kind comments about our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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