Vanessa Torres | Page 3

Rick Case Acura will continue to be my go to dealership. Everyone there is ready and willing to meet and accommodate your needs in a vehicle. Whether it’s a specific look you seek or a specific price range, Everyone there is ready and willing to meet and accommodate your needs in a vehicle. Whether it’s a specific look you seek or a specific price range, everyone there is ready and willing to help you leave happy and satisfied. More

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This dealership is a well oiled machine…employees are going above and beyond to make sure the care and needs of the customer are met beyond expectations! Teri and Vanessa answered every question we had going above and beyond to make sure the care and needs of the customer are met beyond expectations! Teri and Vanessa answered every question we had and even answered questions we didn’t think to ask. Hassan Hussain over in finance was very approachable and knowledgeable. He wears many hats…such as helping with finance to answer questions at the front desk to even helping out a difficult situation at the cashiers desk. I witnessed him calming down an irate customer…came up with a solution…and at the end made the customer laugh and smile when he left all while being completely professional. Mack Remy was also excellent as I brought my new vehicle in for the sentinel shield. He kept me updated on when my car would be ready, asked me if I needed a shuttle and offered snacks and drinks while I waited. All of these employees: Teri, Vanessa, Hassan, Mack and all of the other employees who answered my other questions about other vehicles …kudos to you. They should be rewarded! It was a pleasure working with this dealership. You have earned a customer for life! Thank you for all of your help!!!! Last but not least a shout out to Rita Case…it’s sooooo great that you give back to the community. I have not had the pleasure of meeting you, but seeing how this dealership runs this business has restored my faith that there are good people in this world. Keep up the FANTASTIC work and we will be referring this dealership to all of our friends and family. Thank you for a wonderful experience! More

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He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More

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Excellent and professional team work, excellent costumer service ,Vanessa and her team make positive my business. service ,Vanessa and her team make positive my business. More

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Professional courteous Straight to the point and willing to listen and work with me on price. willing to listen and work with me on price. More

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Great and fast service, I was out within the hour. The staff is very professional. I really appreciate the drinks and treats they have for their guests. The staff is very professional. I really appreciate the drinks and treats they have for their guests. More

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Good people clean environment with snacks beverages and tv entertainment. I was constantly updated with service however shuttle drop off was offered. I will continue to have my service done here due to tru tv entertainment. I was constantly updated with service however shuttle drop off was offered. I will continue to have my service done here due to trust and guarantee satisfaction. More

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Always a positive experience at Rick Case Acura! There is a reason I have been a loyal customer of Rick Case Acura for over 6 years. Every time I've gone there for either service for my vehicle or p There is a reason I have been a loyal customer of Rick Case Acura for over 6 years. Every time I've gone there for either service for my vehicle or purchasing a new Acura, I could not have been treated better. The staff is friendly, knowledgeable and professional. My most recent experience with sales associate Juan Rey Lopez was superb as he helped me with the purchase of my new Acura. Juan Rey Lopez is a great part of the team! He was knowledgeable, patient and kind. Not pushy at all. I really appreciated that. I felt I could trust him. He made my car purchasing experience expedient and actually pleasant, which is very hard to find when it comes to this type of purchase. His follow up has been impressive. In the service department, I had the pleasure of being attended by Felipe Moreira who as well was very attentive and knowledgeable. Felt at ease and confident in his ability to get my car taken care of. Also want to thank Vanessa Torres and David Nunez for their high quality work and excellent effort to make Rick Case Acura a top notch dealership. Keep up the good work! Virginia B. More

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It was a really great experience working with this dealership and specifically with our agent Eugene. dealership and specifically with our agent Eugene. More

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The staff was very professional,attentive and helpful in guiding me through decisions that had to be made regarding my vehicle guiding me through decisions that had to be made regarding my vehicle More

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