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Veron Liburd
Refer Me
105 Reviews
105 Reviews of Veron Liburd
July 02, 2020
Having recently leased a new Civic and being asked to give an all positive review for their follow-up survey, even if their was an issue, I was very unhappy with a subsequent experience. Turns out th give an all positive review for their follow-up survey, even if their was an issue, I was very unhappy with a subsequent experience. Turns out there is a feature controlled by the keyfob to unroll ALL of your windows... Remotely. I was not given this info and while visiting my elderly parents, so if my windows unrolled during a thunderstorm. My car was soaked. Keys had been in my pocket, in the house. Called dealership (app doesn't work properly) and my salesman said to come straight in. He would arrange for a loaner while they figured things out. My daughter and I sat in wet clothes waiting on the tech who said he'd check into the loaner. I asked for manager after 30minutes. They start to get us a loaner when the tech said my car is done. It was the keyfob. I ask if they dried it out and he said, "I don't know." Long story short, 4 days later, after a lot of conversation and a trip back to the dealership, they agreed Honda should have designed a way to disable this feature. If you're keyfob is sensitive, you just have to live with the issue. My new car smell is now very wet, old, upholstery. They agreed they messed up. Commination with and from the dealership was totally lacking. So.... When I didn't agree to give a good review of my experience, Simone from the dealership called and offered me... Ta da.... A free oil change. If you aren't aware of the open all windows remotely feature, call your dealership and let them explain. Don't get caught in the rain and many Honda Owners have! More
by Buffekins
Other Employees Tagged: Riadh Mosrati
Helpful 
June 24, 2020
First visit to complete the 3500 mile maintenance I did not rate Vernon, because we did not deal with him yesterday. He handled a previous visit. Tyler received 5 stars because he did everything I did not rate Vernon, because we did not deal with him yesterday. He handled a previous visit. Tyler received 5 stars because he did everything right. Even went above and beyond to refresh my memory with regard to using many of the "perks" on my vehicle. More
by kmokros
Other Employees Tagged: Tyler Figueroa
June 19, 2020
We are happy with our CRV. Great costumer service on the day of our car purchase as well as every service visit since then. I highly recommend Brandon Honda! day of our car purchase as well as every service visit since then. I highly recommend Brandon Honda! More
by Sandy Z.
Other Employees Tagged: Will Shupe
June 15, 2020
I believe that in order for a place to be great, they must provide great service. Thanks, Dam, Veron, Mr. Marazzi for everything you’ve done must provide great service. Thanks, Dam, Veron, Mr. Marazzi for everything you’ve done More
by milsi0428
Other Employees Tagged: Dameniel Owens, Jennifer Raabe
June 13, 2020
We have been buying and having our vehicles serviced at Brandon Honda for 12 years. Very satisfied! This is by far the best auto dealership we have ever dealt with. Brandon Honda for 12 years. Very satisfied! This is by far the best auto dealership we have ever dealt with. More
by jackmike
Other Employees Tagged: Jennifer Chasse
June 12, 2020
Very Pleasant experience! I went tot the dealer to repair a flat tire. The service team was very courteous and helpful. The tire was covered under a tire hazard warranty and no I went tot the dealer to repair a flat tire. The service team was very courteous and helpful. The tire was covered under a tire hazard warranty and no cost to me. I got my oil changed why I was there as well. Always feel welcomed at Brandon Honda. More
by amaj215
June 04, 2020
Excellent service Everything met my expectations. One problem I have is not with the service but with the owners manual and the online service the manual referenced co Everything met my expectations. One problem I have is not with the service but with the owners manual and the online service the manual referenced concerning the vehicle serial number that I didn’t need to reactivate my information control center. More
by Ssnsjr
May 17, 2020
service everyone was great, nice and had a smile. Drop my car off at 9am and they call when it was done only a few hours. Time spent at the service dept was l everyone was great, nice and had a smile. Drop my car off at 9am and they call when it was done only a few hours. Time spent at the service dept was less then 15 min. total More
by Nedasandx
May 16, 2020
The service technician Veron was superb. He ensured all maintenance and detailing were impeccable. Platinum detailing is worth the money. 2012 Pilot looks brand new. maintenance and detailing were impeccable. Platinum detailing is worth the money. 2012 Pilot looks brand new. More
by rscochran06
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