Vicky King
Vicky King at Mountaineer Honda

Vicky King

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.9
117 Reviews

Dealership Experience

1 yr

Industry Experience

8 yrs, 4 mos

4.9

117 Reviews

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117 Reviews of Vicky King

February 27, 2026

Dealership Rating
Employee Rating

It was easy to get an appointment I was not kept waiting past my scheduled time. Everyone was very friendly. Was told how long service would take. Waiting area was pleasant. My car was ready when More

by EVELYNLEMASTERS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Mountaineer Honda responded

We appreciate you taking the time to share your experience with our service team on your Honda CR-V. It’s great to hear the appointment process, wait area, and completion time met your expectations. We apologize for the surprise credit card fee and will use your feedback to improve clarity going forward. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 24, 2026

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Employee Rating

Service was fast and professional. I was less than an hour for oil change and tire rotation without having an appointment. More

by caharris71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse

Feb 24, 2026

Mountaineer Honda responded

It’s great to hear our team completed your Honda Passport’s oil change and tire rotation professionally in under an hour without an appointment. We aim to keep things efficient and reliable each visit. Thank you for sharing your experience and we look forward to helping you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 23, 2026

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Employee Rating

Gave it a 1 start because I can’t give it a 0. Worst service I have ever experienced! Never have I gotten out close to their estimated time and having to return on multiple occasions because their More

by ROACHIE1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jillian Manning, Joseph Urse

Feb 26, 2026

Mountaineer Honda responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 19, 2026

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Went to the service without a appointment, got the service done in aboitan hour, in and out with a problem. More

by martanddebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Mountaineer Honda responded

Thank you for stopping by with your Honda Ridgeline without an appointment. We’re glad our team could resolve your issue and have you back on the road in about an hour. We appreciate your five-star feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 11, 2026

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Employee Rating

Very helpful and knowledgeable. Personable. Gave me options. Was respectful. Dedicated to helping me with my goals. More

by KVHLYNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

Mountaineer Honda responded

We appreciate your feedback about your Honda CR-V service with Vicky. We’re glad she could offer respectful guidance and present options aligned with your goals. Please reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 05, 2026

Dealership Rating
Employee Rating

Very easy to schedule and get vehicle serviced. Vicky kept me informed each step of the way. More

by km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Mountaineer Honda responded

Thank you for the 5-star review. We’re glad scheduling service was effortless and Vicky kept you informed as work progressed. We appreciate your feedback and look forward to keeping your Honda running smoothly.

February 05, 2026

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Employee Rating

Friendly atmosphere! Service was quick. Vickie was very nice and knowledgeable. I Would definitely recommend. More

by t.eddywv13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Mountaineer Honda responded

It’s wonderful to hear our team created a welcoming atmosphere and delivered quick service on your Honda Pilot. Vicky will be thrilled that her support was helpful. Thank you for recommending us and trusting our service.

February 03, 2026

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Employee Rating

Vicky was very helpful but the shop took more time than necessary to look over my vehicle. More

by VIRGILLAROSA5972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Vicky delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 31, 2026

Dealership Rating
Employee Rating

The Service Employees are very patiently attentive to addressing all the points the vehicle was brought in for, including checking on any recalls, periodically checked in with me personally while the ser More

by C.harbaugh
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 29, 2026

Dealership Rating
Employee Rating

They were very patient and got my car in and out with a good service. More

by AMBUFFI24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2026

Mountaineer Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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