Victor Alcantara | Page 3

Very positive experience. After 9 long months of waiting, my new all wheel drive Prius hybrid arrived. (I am a first time Prius owner. ) The coordination of getting the car re After 9 long months of waiting, my new all wheel drive Prius hybrid arrived. (I am a first time Prius owner. ) The coordination of getting the car registered and pick-up went very smoothly. Victor, my original salesperson was on vacation, so another sales rep was assigned, Emmanuel. He was so patient in explaining all the features of the vehicle when I went to see the car for the first time before it was totally ready. It was overwhelming, but when I returned for pick-up, he explained everything again. The price of the vehicle had gone up but the increase was explained very well. I originally ordered a 2022, but wound up with a 2023 with a few features I had not ordered. I love my 2023 Prius hybrid (looks and performance). I would not hesitate to recommend this dealership. But beware that only one set of keys was available because of the shortage of computer chips. So waiting for a second set. More

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Awesome car, awesome people, awesome deal. Wouldn’t have been possible without Ed Hayes, Carlos Ortega, Erik Francke, Bob Keough, and Joey Foy-Fin. Thank you to everyone for the great experien Wouldn’t have been possible without Ed Hayes, Carlos Ortega, Erik Francke, Bob Keough, and Joey Foy-Fin. Thank you to everyone for the great experience. More

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Great customer service. Helpful. Very understandable. Patient, respectful and very kind. Helped me get dream car Helpful. Very understandable. Patient, respectful and very kind. Helped me get dream car More

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Our family has bought cars at Toyota of Braintree for over 12 years, we come here from the North Shore because of Carlos Ortega. He treats us fairly and with respect, and Arthur Martell always goes above over 12 years, we come here from the North Shore because of Carlos Ortega. He treats us fairly and with respect, and Arthur Martell always goes above and beyond to secure our financing at a fair rate, thank you we'll see you again. More

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Victor and Carlos helped me out with my new car purchase. Great team. Victor number 1 Great team. Victor number 1 More

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Excellent Customer Service from Carlos, Victor, and Arthur. I would highly recommend Carlo’s team to any family or friends. Excellent experience. Arthur. I would highly recommend Carlo’s team to any family or friends. Excellent experience. More

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Thank you to Carl , max , Bob, and my salesman vita. Your professional and friendly staff are always nice to me and You guys help me got my TRD pro. I looking forward to buy more cars and truck from you Your professional and friendly staff are always nice to me and You guys help me got my TRD pro. I looking forward to buy more cars and truck from you guys . More

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I am so impressed with Toyota of Braintree. They were accommodating and professional from beginning to end. Bobby, Victor, and Arthur took the time to answer all my questions, demonstrate and e They were accommodating and professional from beginning to end. Bobby, Victor, and Arthur took the time to answer all my questions, demonstrate and explain every feature in my beautifully designed hybrid RAV, and gave me a solid deal on an extra warranty that I desired. No one was ever pushy and I know they will take care of my automotive needs for as long as I own my new car. It’s a good feeling! More

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Sunny, Victor, and Victor were all super helpful with the process of me getting my rav 4 xle hybrid. process of me getting my rav 4 xle hybrid. More

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Great experience, great customer service! Everyone goes above and beyond! Wouldn’t go anywhere else! Everyone goes above and beyond! Wouldn’t go anywhere else! More

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