Victor Oates | Page 11

Disappointed The sales person kept trying to get us to buy the floor model and kept telling us that it was the same price as another car on their lot. They were no The sales person kept trying to get us to buy the floor model and kept telling us that it was the same price as another car on their lot. They were not the same price and we would have spent over $2,000 more. We believe that since the dealership was dealing with two women they may have been trying to take advantage of us. The finance person, James Holmes, was disrespectful and condescending. He was told several times that we did not wish to purchase any extended warranty and yet he kept up the high pressure sales technique. He was rude and not good to work with. We will not be recommending this dealership to anyone. I have told several people about our interactions with this dealership and our poor experience. People are finding it difficult to comprehend this entire interaction. Although we asked to see the General Manager of the dealership, he did not meet with us. We were handed down to an assistant sales manager. When I asked for one of the managers to call us back, they did not. A finance person called us back and apologized, but there was no contact made to us by any manager. More

by KSIMONSON725 Verified Customer Verified Customer

Helpful 0

Report | Print

Shady Don’t let them sell you the extras that the dealer adds onto the cars! Total scam! You can purchase those after market for a quarter of the price! M Don’t let them sell you the extras that the dealer adds onto the cars! Total scam! You can purchase those after market for a quarter of the price! Make them discount too. Don’t allow the line “Honda’s sell themselves”. Good luck if you buy from Victor! More

Helpful 0

Report | Print

Love my new CR-V I am so happy I bought a new CR-V. Victor was very helpful in making sure I was happy with my purchase. He had great customer service and was very ple I am so happy I bought a new CR-V. Victor was very helpful in making sure I was happy with my purchase. He had great customer service and was very pleasant to work with. More

Helpful 0

Report | Print

Wonderful Victor and all the people are just the best. Thanknyou He was great. Explained everything. And hugs he finance lady was terrific. Very helpful in Victor and all the people are just the best. Thanknyou He was great. Explained everything. And hugs he finance lady was terrific. Very helpful in all ways More

by MANYASUN47 Verified Customer Verified Customer

Helpful 0

Report | Print

Great Experience Victor did a great job working with us to pick out a car We are happy with the car and would use Brookdale Honda again Victor did a great job working with us to pick out a car We are happy with the car and would use Brookdale Honda again More

by JHANSONMN Verified Customer Verified Customer

Helpful 0

Report | Print

Vic and the dealership were very professional I really went through a good process of purchasing a car and good details about going about buying one. Nice tour and patient sales guy (Vic ) I really went through a good process of purchasing a car and good details about going about buying one. Nice tour and patient sales guy (Vic ) More

by MOHAMMEDJAMEEL885 Verified Customer Verified Customer

Helpful 0

Report | Print

Carry through with problems Windshield had chips in it I didn't noticed it until the rain and snow mixture stopped. Which was after the purchase was made. Dealership dragged its Windshield had chips in it I didn't noticed it until the rain and snow mixture stopped. Which was after the purchase was made. Dealership dragged its feet. I ended paying some other company to fix it . More

by JMMLNHU Verified Customer Verified Customer

Helpful 0

Report | Print

Luther accord. Generally positive buying experience. Sales staff was helpful and mostly responsive. No xxxxxx business on the back end of the transaction (slimy fees Generally positive buying experience. Sales staff was helpful and mostly responsive. No xxxxxx business on the back end of the transaction (slimy fees, messing with finance rate, 4 square with payment, etc) Dealer is “fair” price so minimal room for bargaining. But car was very clean and in good shape for price. More

by DCHMIELEWISKI Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome everyone was friendly Because service was awesome and very professional and friendly I would recommend them to other people and I will always come back again great experien Because service was awesome and very professional and friendly I would recommend them to other people and I will always come back again great experience More

by VERNYLANE Verified Customer Verified Customer

Helpful 0

Report | Print

Purchased used Honda Fit sight unseen...exactly as promised We had an accident and had to replace car immediately. The problem was that I was leaving town and the car was physically not at the lot. I worked wit We had an accident and had to replace car immediately. The problem was that I was leaving town and the car was physically not at the lot. I worked with my salesperson, Victor, and he promised me the car would be exactly as I expected it to be. We got the papers signed and loan done - and I left town. My son picked up the car during my travels and it was exactly as promised. Victor and the team at Luther Brookdale Honda take care of their customers. I will trust them with my next car as well. Thank you. More

by K. JENTOFT Verified Customer Verified Customer

Helpful 0

Report | Print