Virginia Ridgeway
Virginia Ridgeway at Marlow Ford
Refer Me

Virginia Ridgeway | Page 5

Service Advisor

Marlow Ford

1021 US-211 West
Luray, VA 22835

Contact Me
4.8
59 Reviews
4.8

59 Reviews

Write a Review

59 Reviews of Virginia Ridgeway

July 06, 2023

Dealership Rating
Employee Rating

Follow for is an awesome dealership. This is my second time back. Whether buying another vehicle service was great. Their service center mechanical center is just totally awesome. I will More

by samiam304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox, Darrell Greer , Anthony the salesman and Robstown back

Jul 07, 2023

Marlow Ford responded

Thank you so much for your blissful five-star review!! I'm so gloriously thrilled you found Marlow Ford to be totally awesome!! We work hard to be awesome, and I appreciate that you found every nook and cranny of our job to be five stars!! We value our customers tremendously and want you to feel the king of the world when you visit us and drive off with a healthy car and a peaceful and joyful mind. Thank you for recommending us! I'm excited to welcome you back and make your next experience perfect!

June 21, 2023

Dealership Rating
Employee Rating

They are the best around been going there for over 20 years. First class and caring for every need. Attention and attitude are second to no one. Keep up the great work! More

by FRANK477
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox, Darrell Greer

Jun 22, 2023

Marlow Ford responded

Wow, thank you for your superb five-star review! I'm honored to have been your go-to destination for over 20 years!! Our team is dedicated to providing first-class service, catering to your every need with utmost care and attention. Your continued support dazzles me, and we'll keep delivering the same outstanding experience you've cherished for two decades! Keep adventuring, and we'll be here to make each visit even more extraordinary!

June 17, 2023

Dealership Rating
Employee Rating

I was very pleased with the prompt and courteous service at Marlow Ford. I wouldn’t trust my vehicles with anyone else! More

by Pappyq53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox, Darrell Greer

Jun 19, 2023

Marlow Ford responded

Wow, thank you for your incredible five-star review! I'm exhilarated that you were pleased with our prompt and courteous service at Marlow Ford. Your trust means more than the world to me, and I'm honored to be your go-to destination for all your vehicle needs. Rest assured, we'll continue to provide you with exceptional service, going above and beyond to exceed your expectations. So buckle up and get ready for more remarkable adventures together. We're here to keep your vehicles running smoothly and safely. Thank you again for your support, and we look forward to serving you with a smile in the future!

June 11, 2023

Dealership Rating
Employee Rating

Anthony is a great service manager. The service has been great fir my Ranger and RV. More

by p.bradshaw_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox, Darrell Greer

Jun 12, 2023

Marlow Ford responded

Thank you for the four-star review!! Anthony is like a superhero for your vehicle, ensuring top-notch service and care. With his expertise and outstanding service, your Ranger and RV are in great hands, ready to conquer any adventure on the road ahead. We excitedly anticipate serving you again to total satisfaction in the future!!

June 08, 2023

Dealership Rating
Employee Rating

Always treated well when take vehicle there and when it's possible I will continue to take my vehicle there More

by robinlthompson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Jun 09, 2023

Marlow Ford responded

Hey there! We're thrilled you've always had a great experience bringing your vehicle to us. We value your trust and loyalty, and we'll continue to provide you with top-notch service whenever you visit. Thank you for your kind words and ongoing support. We're here for you and your vehicle, so don't hesitate to reach out whenever you need assistance. Drive safely, and see you next time at Tri-State Nissan!!

June 08, 2023

Dealership Rating
Employee Rating

My carpet on driver side had black grease or dirt and door jam as well. There was spilled oil on my license plant and all under hood which I had to clean. Upsetting that no one bothered to clean up what More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2023

Marlow Ford responded

Dear valued customer, thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and disappointment you experienced during your recent visit. We understand how frustrating it can be to find your vehicle in less than pristine condition, and we want to assure you that we take your feedback seriously. We have addressed this issue with our team to ensure that such oversights are avoided in the future. Your satisfaction is our top priority, and we hope to have the opportunity to make it up to you in the future with an exceptional service that exceeds your expectations.

June 07, 2023

Dealership Rating
Employee Rating

Excellent Service Department good service,professionalism,qualified mechanics, I have never had a problem with any scheduled service. More

by James Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox, Darrell Greer

Jun 08, 2023

Marlow Ford responded

James, thank you for your outstanding five-star review! We're delighted you had an excellent experience with our Service Department. Our team takes pride in providing top-notch service with a touch of professionalism, and our highly qualified mechanics are dedicated to ensuring your vehicle receives the best care. We're thrilled that your scheduled services have always been problem-free, and we can't wait to continue surpassing expectations and satisfaction!

June 02, 2023

Dealership Rating
Employee Rating

Always great service. Have bought three cars over the years. Friendly from phone to service rep to pay person to mechanics. Could not be more pleased. More

by pepere5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox, Darrell Greer

Jun 05, 2023

Marlow Ford responded

I'm thrilled you've always received excellent service at Tri-State Nissan! It's stimulating to have had the opportunity to serve you throughout the years and assist in purchasing three cars. From our friendly phone representatives to the dedicated service team, we strive to create an enjoyable and seamless experience for you. Your continued satisfaction is my utmost priority, and I'm thrilled to have exceeded your expectations. I appreciate your loyalty and look forward to many more exciting journeys together!

May 27, 2023

Dealership Rating
Employee Rating

Excellent mechanics; honest and reasonable service; and super friendly staff. Would not go anywhere else! More

by Michael.albarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

May 30, 2023

Marlow Ford responded

We're thrilled to read your review, Michael.albarelli! At Marlowe Automotive Services, our dedicated team of excellent mechanics and friendly staff are committed to providing honest, reasonable, and top-quality service. Your loyalty and satisfaction mean the world to us, and we're honored to be your trusted choice for all your automotive needs!

May 19, 2023

Dealership Rating
Employee Rating

Great service ! Friendly Easy to get an appointment with . Car back in timely manner , location More

by Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox, Darrell Greer

May 22, 2023

Marlow Ford responded

Thank you for your awesome review! We're thrilled to hear that you had a great service experience with us. Our friendly team is always here to assist you with a smile. We understand the importance of convenience, so we make it easy to schedule an appointment to fit your schedule. Time is valuable, and we're delighted that we were able to return your car to you in a timely manner. As for our location, we strive to provide a convenient and accessible place for our valued customers. Thank you for choosing us, and we look forward to serving you again with the same level of excellence!

...
5

Dealership Inventory (58 Vehicles)

new 2024 Ford Explorer car, priced at $46,991
2024 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2006 Jeep Wrangler car, priced at $14,991
2006 Jeep Wrangler
used
Bright Silver Clearcoat Metallic exterior
Automatic
Four-wheel Drive
used 2021 Ford Explorer car, priced at $33,991
2021 Ford Explorer
used
Silver exterior
Automatic
Four-wheel Drive
new 2023 Ford Mustang Mach-E car, priced at $49,991
2023 Ford Mustang Mach-E
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Rear-wheel Drive
new 2023 Ford Bronco Sport car, priced at $33,591
2023 Ford Bronco Sport
new
Cactus Green / Gray exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $57,491
2024 Ford F-150
new
Avalanche Gray exterior
Automatic
Four-wheel Drive