Walter Roman | Page 5

I bought a brand new car from them that was malfunctioning and they took way too long (2weeks) just to look at it. In the mean time, every time I called they kept on giving me false informatio malfunctioning and they took way too long (2weeks) just to look at it. In the mean time, every time I called they kept on giving me false information about the car because “they thought they were working in my car” when they were actually working on a different one. Then, they sold me a used car and I haven’t been able to adjust the driver’s seat. They salesperson already knows and said I could take the car to the shop, but now I have to leave the car for 2 weeks (again) for them to have time to take a look at it. Really? Terrible customer service. The manager never comes to the phone. You’d have to get really mad to have them put him on the phone and you also have to get even madder to get them to solve whatever issue you have with a car they sold. More

by MS Verified Customer Verified Customer

Helpful 0

Report | Print

Very responsive to my needs and did try to meet objectives to make the deal needed. Looking forward to positive relationship on total package. objectives to make the deal needed. Looking forward to positive relationship on total package. More

by CARJON2002 Verified Customer Verified Customer

Helpful 0

Report | Print

Walter was excellent. He was patient with us, he showed us the vehicles we wanted to see, took us on our test drives. He’s very knowledgeable regarding the vehicles. Mr. P He was patient with us, he showed us the vehicles we wanted to see, took us on our test drives. He’s very knowledgeable regarding the vehicles. Mr. Peralta was also great, he’s is the one who processed the loan and went through the financial aspect of buying a vehicle. More

by yajairamorales4 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent Service! We had a seamless experience with Walter. He made sure to listen to our needs and answered our questions clearly. We will recommend Walter and Aventu We had a seamless experience with Walter. He made sure to listen to our needs and answered our questions clearly. We will recommend Walter and Aventura Chrysler, Jeep, Dodge and Ram to our friends and family! More

by tiffanyromanb Verified Customer Verified Customer

Helpful 0

Report | Print

Absolutely incredible is all I have to say. The entire dealership . Michael and Anthony in Finance and there leader Paul made me the entire Financing process painless! The entire dealership . Michael and Anthony in Finance and there leader Paul made me the entire Financing process painless! More

Helpful 0

Report | Print

Jeep Aventura is great place to go buy your new car or suv,. Good customer services suv,. Good customer services More

by TONATIUH.0.011 Verified Customer Verified Customer

Helpful 0

Report | Print

Good experience and free car wash it’s very nice. I love aventura dealer ok I love aventura dealer ok More

by Luis Vidal Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service, faster than other dealers, not back and forth. Nice team. The financial people was also particularly good. Thank you. and forth. Nice team. The financial people was also particularly good. Thank you. More

by STCTIRES Verified Customer Verified Customer

Helpful 0

Report | Print

From the moment I called to the moment I closed the deal, the service was outstanding. the service was outstanding. More

by susanayordi Verified Customer Verified Customer

Helpful 0

Report | Print

They need More clear and detailed to deal terms from the beginning, my payment changed dramatically by the time I got to the back to sign. beginning, my payment changed dramatically by the time I got to the back to sign. More

by carlosgo3124 Verified Customer Verified Customer

Helpful 0

Report | Print