Walter Vickers | Page 2
Parts Advisor
Randall Reed's Planet Ford
19000 Highway 59 North
Humble, TX 77338
35 Reviews
Write a Review35 Reviews of Walter Vickers
September 26, 2023
The service center provided the information we needed to make a decision on further actions to our vehicle. . make a decision on further actions to our vehicle. . More
Other Employees Tagged: Todd Silva, Lorena Barker, Scott Morrison, Amanda Wade, Adrian Allen
September 09, 2023
Had a great experience with the dealership and they all worked so hard to get my numbers where they needed to be. Thanks! worked so hard to get my numbers where they needed to be. Thanks! More
Other Employees Tagged: Todd Silva, Lorena Barker, Scott Morrison, Amanda Wade, Adrian Allen
August 31, 2023
Takes too long to even get a recall done. Service is so slow. Makes it hard for family with single car. Service is so slow. Makes it hard for family with single car. More
Other Employees Tagged: Hervey Ayala, Todd Silva, Lorena Barker, Scott Morrison, Amanda Wade, Kevin McKinnon, Nathan Zuniga, Lyndi Sage - Walker, Adrian Allen
August 25, 2023
Excelente servicio 👍 Muy amable el personal Su atención al cliente es muy buena 👌 Muy recomendable atención al cliente es muy buena 👌 Muy recomendable More
Other Employees Tagged: Todd Silva, Lorena Barker, Scott Morrison, Amanda Wade, Adrian Allen
August 21, 2023
It was a very long wait just for an oil change. I do not believe my vehicle was inspected like it was supposed to be. I do not believe my vehicle was inspected like it was supposed to be. More
Other Employees Tagged: Adrian Allen
August 10, 2023
Mark as always is great and cummicated the whole time. Got it faster then expected. Got it faster then expected. More
Other Employees Tagged: Lorena Barker , Mark Munday
August 09, 2023
I took my 21 Explorer on Friday for a leaking shock (not a minor leak, it was leaving puddles in my driveway) and also the system recall. On Monday late afternoon, (when I called), I was then notified that a minor leak, it was leaving puddles in my driveway) and also the system recall. On Monday late afternoon, (when I called), I was then notified that the part was on backorder but could pick my vehicle up the next day. Tuesday afternoon I pick up the vehicle and the recall hadn’t been done either. I feel like my car was up at the dealership 4 days for absolutely nothing. I’m not mad about the part. I realize that can’t be helped by Ford. I am however disappointed that I had to do the leg work to find this information out. This is my 3rd purchase from Planet Ford. My car just now has 20,000miles. At the moment I don’t know if I’ll purchase a Ford again. Mainly due to it already needing a service that requires new parts. I have never owned a new vehicle that needed anything done….especially at 20,000 miles. I also understand the service department being busy, but I have never taken advantage of the first free oil change on any of my past 3 vehicles because it takes so long! I feel like something should change in the department. At least check the vehicles brought in on the first day and notify wether the part is in stock or not. Not everyone has the convenience of getting rides to and from. Like me! More
Other Employees Tagged: Todd Silva, Lorena Barker, Scott Morrison, Amanda Wade, Adrian Allen , Brian Smith, John 'JT' Thomas
August 01, 2023
They did a very good job on my truck and got it done in to day to day More
Other Employees Tagged: Todd Silva, Lorena Barker, Scott Morrison, Amanda Wade, Adrian Allen , Brian Smith, John 'JT' Thomas