Wayne Calabretta | Page 5

Irwin Great salesman, Wayne Calabretta. We love our new Lincoln MKZ. We will definitely be coming back for another car when this lease is up in 2018 Great salesman, Wayne Calabretta. We love our new Lincoln MKZ. We will definitely be coming back for another car when this lease is up in 2018 More

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We were not treated honestly Nothing clearly stated, we didn't see our XPLAN utilized, and the car we got is not up to our standards and never explained to us features we lost Nothing clearly stated, we didn't see our XPLAN utilized, and the car we got is not up to our standards and never explained to us features we lost More

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Quick and comprehensive This is our second MKZ-HYB that we acquired. We traded a 2014 version for the current 2016 version. While the changes are evolutionary The new one has This is our second MKZ-HYB that we acquired. We traded a 2014 version for the current 2016 version. While the changes are evolutionary The new one has improved the quirks of the original (so they listened to the users comments). Our sales representative was fully prepared for us with the information we needed to complete the deal--we had a great experience with him 2 years ago. The desired vehicle was available within 2 hr although we picked up the next day. Due to great response and preparation the deal took less time than the paperwork. and signatures. More

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efficient friendly organized customer satisfaction I am on my fourth lease from Irwin I have looked elsewhere but always go back to Irwin they are honest, friendly customer oriented and always availab I am on my fourth lease from Irwin I have looked elsewhere but always go back to Irwin they are honest, friendly customer oriented and always available. I will continue to lease because I have the same salesman who is always available no matter how small the problem. Their service dept has always accomadated me because I have some health issues but they have gone beyond my expectations for service. More

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Pleasureable and excellent! Excellent, pleasant, easy. Wayne was pleasant and knew everything we needed. He also delivered as promised. Previous purchase from another nightmar Excellent, pleasant, easy. Wayne was pleasant and knew everything we needed. He also delivered as promised. Previous purchase from another nightmare dealer 1 year prior saw how it should be done. More

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Like Family 15 years ago we visited Irwin Lincoln in need of a new car. Although I had just come from work and probably looked homeless, we were treated like roy 15 years ago we visited Irwin Lincoln in need of a new car. Although I had just come from work and probably looked homeless, we were treated like royalty by every member of the staff. We drove away in a Continental that served us well for years. My daughter actually gave the car a hug when we traded it in yesterday on an MKS. Yes, we went back to Irwin. Michael and Wayne went out of their way to make us feel at home. Matthew and Chuck made sure the financing went smooth and Janno was right there to answer any questions we had. (Tell your dad to be careful on those bikes Janno!) Not your typical bunch of car salesmen. Hopefully we'll get many years from this car and when it gets tired, you'll find us back at Irwin Lincoln. More

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Great Experience at Irwin I was following the MKC since it was announced. I sent Wayne a ton of e-mails before ordering the car, and after I ordered it. He always answered m I was following the MKC since it was announced. I sent Wayne a ton of e-mails before ordering the car, and after I ordered it. He always answered my questions timely and kept me in the loop of the latest MKC news and news on my MKC. He even set me up with Date Night and it was truly a great weekend. Sometimes car sales people have a bad reputation for being “shady”, I know I dealt with some in the past, but that was not the case with Irwin. Wayne was a pleasure to work with, friendly, honest and trust worthily. There were no "games" played over the price. I really enjoyed working with him. He is also very knowledgeable on the MKC and showed me all the features. I would highly recommend Irwin and especially Wayne Calabretta. I am extremely loyal to the brand and I look forward to working with Wayne on my next lease!! More

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