Will Poole | Page 2

Will Poole salesman was excellent. This is a well overdue review. I bought a used car in October of 2018 and didn't have a lot of time. Will worked with me to make a reasonable deal a This is a well overdue review. I bought a used car in October of 2018 and didn't have a lot of time. Will worked with me to make a reasonable deal as quickly as possible. He went above and beyond the call of duty to help me get a test drive in during my working hours. Thank you Will! More

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How I ended up riding my American dream? I went to Ford agency in Milford looking for a good car deal with no experience in buying cars and without exactly knowing what I was looking for. I t I went to Ford agency in Milford looking for a good car deal with no experience in buying cars and without exactly knowing what I was looking for. I took a good friend of mine who does cars for business. We met Will and my friend briefly gave him tips regarding the deal we are looking for with limited budget and no down payment !. Will was extremely warm, welcoming and professional. He came back after a few with two different reasonable deals for which we spent the next two hours negotiating. With a good intention, my friend was giving Will a hard time as he was familiar with every detail regarding selling cars. Will handled the situation with an outstanding professional attitude. He would not show impatience or frustration, and he would go back and forth with all the answers to our requests and concerns. He would frequently ask if we needed water or a drink. After that we met Will`s boss Bryan how was as well friendly and showed full attention and interest in reaching a good deal. I ended up with a gorgeous 2017 Ford fusion which I was not expecting giving my low budget. I will remember that experience for a long time. Everyone from Milford and surroundings should pass by Ford Stevens and shake hands with Will and Bryan sometime. More

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Excellent sales and service experience for 3 years. We have leased an Escape for the past 3 years and have enjoyed both the car and the service department at Stevens. So much so that we decided to turn We have leased an Escape for the past 3 years and have enjoyed both the car and the service department at Stevens. So much so that we decided to turn the Escape in at the end of the lease and have bought the 2017 version of the same car. Will Poole was our salesman in both cases and did an excellent job. Couldn't be more pleased. More

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Will is a great sales associate Even through we did not purchase with Steven Ford, Will P did a great job. He was very thorough, knowledgeable, & friendly. Anyone looking for a Fo Even through we did not purchase with Steven Ford, Will P did a great job. He was very thorough, knowledgeable, & friendly. Anyone looking for a Ford, I highly recommend going to Will. More

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Will Poole is GREAT! I bought my first SUV in April. Will Poole made it very easy. He was very thorough and patient with me. After 3 months he is still there to help me. H I bought my first SUV in April. Will Poole made it very easy. He was very thorough and patient with me. After 3 months he is still there to help me. His communication, follow through, and going above and beyond the call of duty to keep a customer happy should be commended. Will Poole is a great asset to his team and company! I would recommend this dealership to others but for service I would tell them to go to another location. The service department needs an overhaul. More

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Very Nice Dealer Sales person and office person were both very nice. Will Poole our sales person took the time to go through the car with us making sure we understood Sales person and office person were both very nice. Will Poole our sales person took the time to go through the car with us making sure we understood everything about it. Thanks More

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Excellent!!!!! I can only say great things about Stevens Ford of Milford! The service was exceptionally good! The staff was professional, knowledgeable and honest. I can only say great things about Stevens Ford of Milford! The service was exceptionally good! The staff was professional, knowledgeable and honest. They went out of there way to be helpful and friendly. A great team! If in the market for a new car I highly recommend Stevens Ford of Milford! More

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Removing the fear of dealing with a car dealer! Just picked up my Certified Pre-Owned 2013 Escape SEL at Stevens Ford. Always leery of the car buying experience, the helpful and no hassle attitude a Just picked up my Certified Pre-Owned 2013 Escape SEL at Stevens Ford. Always leery of the car buying experience, the helpful and no hassle attitude at Stevens was awesome. Will Poole took the time to listen to my concerns and answer all my questions. Buying pre-owned was no different than buying new. He spent time going over the entire vehicle with my wife so she was comfortable using it. Also, no tricks in the finance department. The numbers matched to the bottom line and Carlos was a "real" person. I had a great experience and will definitely go back to Stevens for my next Ford. Who knows, maybe I'll trade in the Corvette for a GT-350! Will, make me a deal! Great job by the entire team at Stevens to bring customer service back to the car buying experience!!!! More

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Ask for Will Just bought a gently used Mazda CX-7 For my wife. Will Poole was very attentive to our needs. He spent the whole day with us from the test drive, inde Just bought a gently used Mazda CX-7 For my wife. Will Poole was very attentive to our needs. He spent the whole day with us from the test drive, independent inspection and up to the final sale paperwork ( probably never got his lunch that day, but didn't complain ). I really appreciated his patience. Check out Stevens Ford and don't forget to ask for Will! More

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Fastest buying experience ever and I DID make a deal Thank you for your excellent service. Thanks to Will, Bridgett and Carlos.. very pleased... made the whole transaction seamless... was vet pleased w Thank you for your excellent service. Thanks to Will, Bridgett and Carlos.. very pleased... made the whole transaction seamless... was vet pleased with all 3 people involved with getting me a new car and trade in my old lease More

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