Dealership Experience
16 yrs, 3 mos
Industry Experience
16 yrs, 3 mos
Languages Spoken
English
32 Reviews
Write a Review32 Reviews of William Cossman
May 20, 2017
top dealership Art and Andy run an excellent dealership and it does not get any better than Bill Cossman. Would recomment the dealership to anyone who wants a fair Art and Andy run an excellent dealership and it does not get any better than Bill Cossman. Would recomment the dealership to anyone who wants a fair deal. More
April 27, 2017
Perfection. No pushy salespeople. Excellent service. First-in-class vehicles with wonderful reliability, style, and mpg. Sixth acura I have owned (one was a han No pushy salespeople. Excellent service. First-in-class vehicles with wonderful reliability, style, and mpg. Sixth acura I have owned (one was a hand me down from mom that had 250,000 miles on it and it is still running, although to a new owner, four leases and now I have my dream car, TLX with tech package, which I own. Thank you LV Acura! More
Other Employees Tagged: Rex Weaver, Wayne
January 10, 2017
Great Experiences Always a pleasure to visit this dealership, quality work and friendly atmosphere! You can always count on their service. I like when people talk to yo Always a pleasure to visit this dealership, quality work and friendly atmosphere! You can always count on their service. I like when people talk to you and this place is informative and knowledgeable. More
January 02, 2017
Jim went above and beyond! I was scheduled to have service done on our vehicle, which could have taken a few hours. Coincidentally, my toddler was not feeling well. Jim went ou I was scheduled to have service done on our vehicle, which could have taken a few hours. Coincidentally, my toddler was not feeling well. Jim went out of his way to have our vehicle promptly attended to and serviced well under the possible time. Jim, thanks for going above and beyond! Your professional and courteous service is always appreciated, More
Other Employees Tagged: Jim In service area
December 28, 2016
Great service They truly seem to care for their customers. They didn't try to gouge me with unnecessary repairs. Although I live an hour away, I continue to retur They truly seem to care for their customers. They didn't try to gouge me with unnecessary repairs. Although I live an hour away, I continue to return to this dealership for service. More
December 20, 2016
The Service Master ! My immediate family has purchased 5 cars from LV Acura . While we love our Acura's its the impeccable service that keeps up coming back . From the tim My immediate family has purchased 5 cars from LV Acura . While we love our Acura's its the impeccable service that keeps up coming back . From the time we arrive for service and by the time we leave we are treated like family and always have been . LV Acura is truly an industry leader ! More
October 28, 2016
Most luxurious friendliest dealer I just want to say that Lehigh valley Acura is amazing! From the time you walk into the door everyone at Acura makes you feel welcomed. Also everyone I just want to say that Lehigh valley Acura is amazing! From the time you walk into the door everyone at Acura makes you feel welcomed. Also everyone is very helpful and patient. They go to the extreme to take care of your needs and wants! I'm absolutely in love with my ACURA. It has been a dream of mine to own one and now that I do I can say it with so much joy.. all thanks to Lehigh valley ACURA!!! More
Other Employees Tagged: Maria Myers, Dan, Jennifer
October 23, 2016
Just define your expectations upfront Make sure you stop these guys in their tracks before you commit to anything. Make sure the car is properly details before delivery. Make sure you un Make sure you stop these guys in their tracks before you commit to anything. Make sure the car is properly details before delivery. Make sure you understand that the Q-Warranty is pretty much useless as the state any failures that occur from a gasket or seal is their out to not provide warranty claims. Secondly, $30,000 dollars for a Mercedes (I did not haggle over their advertised price) and they could not clean the engine compartment or the storage area between the driver and passenger seats. Did just a rush job while I was waiting in the lobby. Very disappointed by these last two items. Get a full explanation upfront on warranty and what your expectations are for delivery prior to pick up. If not for these two points I would have given them a 5 star rating. More
Other Employees Tagged: Eoin Walshe
October 10, 2016
Bill and Danny made it simple and painless. If these guys were 3 hours from me I would drive that far. They went over every detail with precision. Best buying experience period and I will return If these guys were 3 hours from me I would drive that far. They went over every detail with precision. Best buying experience period and I will return for my next vehicle. More
Other Employees Tagged: Danny from finance.
July 22, 2016
Major repair made easy My MDX required a major engine rebuild - it was a big job. The service department made it look easy. Scheduling the repair, coordination of a loaner c My MDX required a major engine rebuild - it was a big job. The service department made it look easy. Scheduling the repair, coordination of a loaner car, communications during the repair and at the completion of the project were all spot on. It was an exceptional experience. More