William Nigh | Page 3

Very professional and best customer service I have ever received. I will recommend this dealer to my friends and family received. I will recommend this dealer to my friends and family More

by nmbassa Verified Customer Verified Customer

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Never been disappointed dealing with the service department. Always quick and super nice! Communication is wonderful also department. Always quick and super nice! Communication is wonderful also More

by TEL323232 Verified Customer Verified Customer

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We have been loyal customers of Shield’s for many years. We have never been disappointed in their sales and service departments. We have never been disappointed in their sales and service departments. More

by vjruss0718 Verified Customer Verified Customer

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Scheduled a recall appt. Got there no parts available even though Ford said there was. Scheduled at Shields should not have made appt with no parts on hand. Got there no parts available even though Ford said there was. Scheduled at Shields should not have made appt with no parts on hand. More

by m.reifsteck Verified Customer Verified Customer

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a b c d e f g h i j k l m n o More

by albersleon Verified Customer Verified Customer

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I am pleased overall with the entire experience. The ease of scheduling, dropping off, paying and picking up. I will be back. The ease of scheduling, dropping off, paying and picking up. I will be back. More

by cope5 Verified Customer Verified Customer

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Had recalls done to my truck. It was done when they said it would be It was done when they said it would be More

by jasonam762 Verified Customer Verified Customer

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Very friendly, very quick, they are efficient and fairly priced and even honored an expired coupon because of far out booking! priced and even honored an expired coupon because of far out booking! More

by laceyboobrown327 Verified Customer Verified Customer

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Anytime coming to Sheilds , Terry is amazing. He goes over and beyond to accommodate, we have purchased two vehicles and plan to purchase more. The service department is quite the opposite. No He goes over and beyond to accommodate, we have purchased two vehicles and plan to purchase more. The service department is quite the opposite. No personality, no customer service. No eye contact. Rude. I feel like I'm a bother every single time. Most recently I had changed an appointment time over the phone and upon arrival there was no record and no accommodations made. Now I have a brand new vehicle and the hub cap is missing from a tire rotation (not asked for). Extreme disappointment with service. More

by homesnow1 Verified Customer Verified Customer

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