William Warren

Southtowne is wonderful, they are quick and efficient every time I come in for service. every time I come in for service. More

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Will is always easy to deal with and takes care of our vehicles. I have used Will for years and will continue to do so for our vehicles. vehicles. I have used Will for years and will continue to do so for our vehicles. More

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My "Service Provider" William Warren, always professional as well as personable ! provides constant update of status of service ! provides recommendations for future service in order maintain My Cadillac is as well as personable ! provides constant update of status of service ! provides recommendations for future service in order maintain My Cadillac is operating efficiency ! would NOT consider any other dealership ! More

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The service was friendly, quick, informational, and experienced. All the area was clean with good coffee. experienced. All the area was clean with good coffee. More

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Everyone always been so pleasant and kind explain all details that I need to know about my vehicle and what to expect overall customer .service is always excellent details that I need to know about my vehicle and what to expect overall customer .service is always excellent More

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William Warren is the best, always a dream to work with, always professional and informative always professional and informative More

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Excellent service. Waiting room was neat and clean. Warranty or recall was available to solve brake problem. Waiting room was neat and clean. Warranty or recall was available to solve brake problem. More

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Team members were professional and easy to work with. Answered my questions and didn’t try to push anything. Answered my questions and didn’t try to push anything. More

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I was forced to take my vehicle in for service due the smell of gasoline coming inside my vehicle. Preston Smith was my Service Advisor and advised me that the shop needed to keep my vehicle for a few mor smell of gasoline coming inside my vehicle. Preston Smith was my Service Advisor and advised me that the shop needed to keep my vehicle for a few more days to repair it. It was discovered that I had a fuel injection leak and Preston kept me informed via email and phone about the work that had to be performed. My family will forever be grateful for the diligence Preston and the Southtowne Family exerted to make sure this issue was fixed. We no longer smell gasoline inside our vehicle and it has been three days of me driving the vehicle, and I have not had to use my asthma inhaler because of the smell of gasoline. I also wish to THANK William who released my vehicle to me while Preston was at lunch. His humor is infectious and he knew exactly where to go to retrieve my paperwork during Preston's absence. I loved seeing this company run like a well oiled machine. Again, I wish to say THANK YOU for fixing my vehicle. Your professionalism is immeasurable. More

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I always receive such great service that I drive all they way from Phenix City they way from Phenix City More

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