Preston Smith

Southtowne is wonderful, they are quick and efficient every time I come in for service. every time I come in for service. More

Helpful 0

Report | Print

"Your Dealer for Life" more like "Your Dealer for LESS". Less satisfaction, less customer service, NO MORE Business from me! Starts off 5 months ago looking to purchase my wife a 2022 Tahoe. Salesman says 1 Less satisfaction, less customer service, NO MORE Business from me! Starts off 5 months ago looking to purchase my wife a 2022 Tahoe. Salesman says 15,000.00 over sticker take it or leave it. Oh and by the way it could take 6-8 months to receive but you will make the payments in the mean time. Granted I know the entire country was dealing with Shortage issues. After Purchasing 7 vehicles in the past and my parents and family members purchasing more than 20 from this dealership. Needless to say I left it. called John Thornton Chevy spoke with Bradley who was great. Was told "They have one on order not one red cent above sticker price , come put a deposit down financing 2 weeks before arrival and done. Got the Tahoe all is well. Steering wheel was a little off center noticed 2 days later. Called Bradley let him know we would be using Southtowne for service being that it was closer said they will take care of it with the first service under warranty. Oil light comes on around 7000-7200 miles, call Southtowne to schedule. Its a week out no problem bring it in for service and to have steering wheel checked. "Sorry GM won't cover it passed 7500 miles, you have 7551 miles. Won't let them touch my truck ever. called John Thornton, come on in sir we will take care of it for you no problem. Enough Said never again Southtowne. Preston Smith = NO Stars but had to pick one to use the rating system. More

Helpful 0

Report | Print

Preston in service does a great job taking care of my daughter and wife’s car . He’s always a pleasure to deal with daughter and wife’s car . He’s always a pleasure to deal with More

Helpful 0

Report | Print

Great people, great service. Preston Smith always affords me the best service. Great company to do business with. Preston Smith always affords me the best service. Great company to do business with. More

Helpful 0

Report | Print

My experience with Southtowne Motors in Newnan is always fantastic! We will continue to go for all of our vehicle purchases and maintenance. fantastic! We will continue to go for all of our vehicle purchases and maintenance. More

Helpful 0

Report | Print

The service was friendly, quick, informational, and experienced. All the area was clean with good coffee. experienced. All the area was clean with good coffee. More

Helpful 0

Report | Print

Everyone always been so pleasant and kind explain all details that I need to know about my vehicle and what to expect overall customer .service is always excellent details that I need to know about my vehicle and what to expect overall customer .service is always excellent More

Helpful 0

Report | Print

Great in and out times just great service And great people southtown is a dealership for life people southtown is a dealership for life More

Helpful 0

Report | Print

I was forced to take my vehicle in for service due the smell of gasoline coming inside my vehicle. Preston Smith was my Service Advisor and advised me that the shop needed to keep my vehicle for a few mor smell of gasoline coming inside my vehicle. Preston Smith was my Service Advisor and advised me that the shop needed to keep my vehicle for a few more days to repair it. It was discovered that I had a fuel injection leak and Preston kept me informed via email and phone about the work that had to be performed. My family will forever be grateful for the diligence Preston and the Southtowne Family exerted to make sure this issue was fixed. We no longer smell gasoline inside our vehicle and it has been three days of me driving the vehicle, and I have not had to use my asthma inhaler because of the smell of gasoline. I also wish to THANK William who released my vehicle to me while Preston was at lunch. His humor is infectious and he knew exactly where to go to retrieve my paperwork during Preston's absence. I loved seeing this company run like a well oiled machine. Again, I wish to say THANK YOU for fixing my vehicle. Your professionalism is immeasurable. More

Helpful 0

Report | Print

Arrived 8:30 am, drove out 3:20pmOnly one communication Arrived 8:30 am, drove out 3:20pm Only one communication with no update response. Special brake pads not in stock. Arrived 8:30 am, drove out 3:20pm Only one communication with no update response. Special brake pads not in stock. More

Helpful 0

Report | Print