Willy Chia

I recently had the opportunity to work with Genesis of Ontario while exploring the purchase of a used Lexus LS430, and I was thoroughly impressed by the level of professionalism, honesty, and customer car Ontario while exploring the purchase of a used Lexus LS430, and I was thoroughly impressed by the level of professionalism, honesty, and customer care I experienced—despite ultimately deciding not to move forward with the purchase. From my very first phone conversation with Abel Vargas, it was clear that he values openness and transparency. Abel was patient, honest, and accommodating in answering my questions and addressing my concerns. He went above and beyond to make it possible for me to view the vehicle in person and made the process feel easy and stress-free. Upon arriving at the dealership, I was warmly welcomed and treated with genuine respect. General Manager Willy Chia was equally impressive—straightforward, no-pressure, and focused on making sure I had all the information I needed to make an informed decision. Both Abel and Willy were upfront about the car’s condition, openly discussing any issues they were aware of and showing a real willingness to work with me on price. Abel also arranged for the vehicle to be placed on a lift for inspection, a gesture that spoke volumes about the dealership’s commitment to transparency. During this process, I also want to recognize the service department mechanic, who was just as open and honest. He clearly explained what the initial inspection found, breaking down the issues in a way that was easy to understand and showing genuine care in making sure I had all the facts before making a decision. Even though I chose not to purchase the vehicle, I left the dealership with a very positive impression. It’s rare to find a car dealership where the team is as open, straightforward, and genuinely customer-focused as Genesis of Ontario. I would absolutely recommend Genesis of Ontario—and especially Abel Vargas, Willy Chia, and their service department team—to anyone looking for a trustworthy, professional, and customer-oriented dealership experience. More

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I like this dealership and also salesman James. The best service and coffee. They give lowest price The best service and coffee. They give lowest price More

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Ali, our salesperson was wonderful to work with. He answered all of our questions. He walked us through all of the features on our GV80. He made sure that we got everything we wanted. He was extreme He answered all of our questions. He walked us through all of the features on our GV80. He made sure that we got everything we wanted. He was extremely friendly and helpful. Willy, the sales manager was also very easy to work with. He was friendly and helped us with all of our paperwork Vince, the service representative is always available to answer any questions. More

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Great overall experience with Genesis of Ontario as a whole. My sales representative Bobby was amazing and very accommodating. I was in and out of finance in a timely manner as well which is huge plus! T whole. My sales representative Bobby was amazing and very accommodating. I was in and out of finance in a timely manner as well which is huge plus! Thank you, Bobby, Derek, Willy, and Bailey, for making my buying experience a great one! More

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Excellent experience! Took my 2022 GV80 in for a service and drove off in 2025 GV70. First Class treatment from the beginning. Totally recommend this dealership!! Took my 2022 GV80 in for a service and drove off in 2025 GV70. First Class treatment from the beginning. Totally recommend this dealership!! More

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