Xavier Shaw-Keeten

Loved working with Brandt! He was extremely helpful and listened to all our needs. Never felt like he was pushy in any way. Impressed with everyone at Kia. The dealership just He was extremely helpful and listened to all our needs. Never felt like he was pushy in any way. Impressed with everyone at Kia. The dealership just felt like a very happy, helpful place that was not overwhelming. And I LOVE my new Telluride! More

by ali.walker6 Verified Customer Verified Customer

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Great experience purchasing my new EV. Efficient and straightforward. Xavier and Cody were super helpful and knowledgeable. Would buy from them again. Efficient and straightforward. Xavier and Cody were super helpful and knowledgeable. Would buy from them again. More

by angelad0 Verified Customer Verified Customer

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Complicated Difficult and Miserable should be their slogan. Poor communication, top down. Expectations, that we were assured to expect, were not fulfilled. Could not use my new van for five days beca slogan. Poor communication, top down. Expectations, that we were assured to expect, were not fulfilled. Could not use my new van for five days because there was no follow-through with the service orders that were supposed to have been implemented while the car sat the dealership for seven days. Pre paid in full and beyond nothing in communication, crickets, on pickup day and prior. We had to call THEM. Service department said they had no record of our upgrade requests. Zero employees had the same understanding…each contradicting what we were told by the prior. Such a very miserable experience. More

by dvwhomes Verified Customer Verified Customer

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Easy to work with. Kat, Jacob, and Xavier were all pleasures to talk to. Plenty of snacks and the waiting area is nice. Kat, Jacob, and Xavier were all pleasures to talk to. Plenty of snacks and the waiting area is nice. More

by Termater Verified Customer Verified Customer

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Very friendly staff and great service. The process of scheduling, test driving, price negotiation, purchasing, documentation all went very smoothly and we were able to finish the whole pro The process of scheduling, test driving, price negotiation, purchasing, documentation all went very smoothly and we were able to finish the whole process in a day. More

by Kaimin Zhang Verified Customer Verified Customer

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Family feeling, people who care and make the effort to understand what you need from a vehicle. Such a better experience at Everett Kia than at Kirkland - so glad I switched. understand what you need from a vehicle. Such a better experience at Everett Kia than at Kirkland - so glad I switched. More

by JAMIEEBURGESS Verified Customer Verified Customer

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The team was great. Didn’t feel pressured to make the buy, but when we did it was a smooth and easy transaction. Didn’t feel pressured to make the buy, but when we did it was a smooth and easy transaction. More

by tanner.k.allen Verified Customer Verified Customer

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Walked in today to look at the Kia telluride today with no appointment, we have previously looked at the telluride multiple times at several different dealerships and left empty handed after not getting th no appointment, we have previously looked at the telluride multiple times at several different dealerships and left empty handed after not getting the deal we wanted, however after meeting Xavier at Kia of Everett he worked with my wife and I and made us feel like family, he answered all our questions and did everything he could to get us our dream car, I recommend anybody looking or thinking about buying a Kia to work with Xavier. Not only did we leave with a brand new car we also left with a friend. Also ask for Brandon for finances he was very quick friendly and very thorough and made sure to get us the numbers that best fit our family . More

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We met with Xavier, who was really personable and very knowledgeable. We had gone to 4 other dealerships and settled on this vehicle, largely because of Xavier. knowledgeable. We had gone to 4 other dealerships and settled on this vehicle, largely because of Xavier. More

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The experience of buying a car here was surprisingly pleasant, despite being unplanned. It was relatively quick, and the people there were very friendly. pleasant, despite being unplanned. It was relatively quick, and the people there were very friendly. More

by KWilson Verified Customer Verified Customer

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