Yeen Briceno
Yeen Briceno at Wolfchase Honda
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Yeen Briceno | Page 9

Service Consultant

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

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5.0
112 Reviews
5.0

112 Reviews

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112 Reviews of Yeen Briceno

July 01, 2021

Dealership Rating
Employee Rating

I would have given them 5 stars, but after doing my car off for a 7am appointment for something that shouldn't have taken a half a day at most, I still had to wait 45 minutes when picking my car up at arou More

by CLARK8297
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 21, 2021

Wolfchase Honda responded

Clark, we appreciate you choosing Wolfchase Honda for your recent service needs. I apologize for your wait and completely understand your frustrations, and will certainly pass those along to our Service Manager. He can then investigate your case and meet with the employees involved to determine why you experience the wait and address those issues. We value your business.

June 23, 2021

Dealership Rating
Employee Rating

Great service as always. Glad to work with Yeen who checked my glove compartment to find the extended warranty papers and filed the claim for the work. Kudos! More

by jmathew67
Recommend Dealer
Yes
Jun 25, 2021

Wolfchase Honda responded

Thanks so much for choosing Wolfchase Honda for your recent service needs. We're happy to learn that Yeen went the extra mile for you and found your warranty information, which ended up with a claim instead of charges. I will be certain to pass your compliments along to her so she is rewarded for her efforts. We value your business and look forward to serving you again.

June 23, 2021

Dealership Rating
Employee Rating

I'm always pleased with service received @Wolf hase Honda ,the staff is always courteous. More

by JOSEPHINEEGGERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2021

Wolfchase Honda responded

Thanks, Josephine, for taking time out of your day to leave feedback regarding your recent service experience at Wolfchase Honda. We value your loyalty and look forward to serving you again.

June 20, 2021

Dealership Rating
Employee Rating

Great group of people. Kept us informed and up to date on both of our vehicles. Always willing to explain what they have done or to expect. More

by OAKLEAFPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Wolfchase Honda responded

Thank you so much, Oak Leaf Photo, for choosing Wolfchase Honda for your recent vehicle needs. We're happy to learn that you enjoyed the experience provided by our team and look forward to serving you again.

June 18, 2021

Dealership Rating
Employee Rating

Phenomenal customer service! Was able to get my vehicle serviced quickly and able to fix a stuck glove box that could not be opened. Highly recommended. More

by SWILLIA1_81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2021

Wolfchase Honda responded

We're happy to hear that you had a great experience recently with our Service Team here at Wolfchase Honda. We value your business and your opinion.

June 16, 2021

Dealership Rating
Employee Rating

The service department checked me in without difficulty & within 10 minutes I was able catch a shuttle ride home & back. Great job. I was not happy with someone changing my radio stations that are preset in More

by adhall38134
Recommend Dealer
Yes
Jun 25, 2021

Wolfchase Honda responded

Thank you for taking the time to leave feedback regarding your recent visit to our Service Center here at Wolfchase Honda. I'm pleased to hear that you enjoyed the efficiency of check-in and the convenience of the shuttle service. I understand your frustrations with your radio station pre-sets being changed and will certainly send your comments along to our Service Manager so that he can review this with his team. We value your business and look forward to serving you again.

June 01, 2021

Dealership Rating
Employee Rating

The whole staff was friendly, warm and inviting. I enjoyed my business transition. I really appreciate the friendliness that the staff displayed. I receive this each visit. More

by SHERONDONAHUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Wolfchase Honda responded

Thank you for your amazing review and your loyalty to our dealership, we truly appreciate it. It's great to hear that your recent new car buying experience was so enjoyable and that you found our staff to be friendly and accommodating. We value your business and wish you many safe and happy miles in your new Honda.

May 17, 2021

Dealership Rating
Employee Rating

I was traveling and Yeen and all the employees did a good job of getting us back on the road with little delay. Good work More

by karl_crowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2021

Wolfchase Honda responded

Thanks for taking the time to leave feedback regarding your recent service experience at Wolfchase Honda. It's tough to have car issues when travelling, so it's great to hear that our team, especially Yeen, was able to get you taken care of and back on the road recently. We value your business and wish you safe travels.

May 16, 2021

Dealership Rating
Employee Rating

Great customer service as always! I didn't have any problems. The workers were very professional and timely with the service. I thoroughly enjoyed it! More

by infinitefinesse2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Wolfchase Honda responded

Thanks so much for your continued loyalty to Wolfchase Honda and our Service Team. We're happy to hear that your recent visit was enjoyable and stress free. We value your business and look forward to serving you again.

May 10, 2021

Dealership Rating
Employee Rating

Excellent service from the moment I arrive to the facility for the department of service. Attention of the staff where in place all the time offering snacks and giving me updates regarding the servic More

by CHEOCASIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander, Kenneth "Rags" Jones, Skylar Lewis, Donnie Fulkerson, John Tierney , Les Kruger, Lea Lawrence, Josh Matson, Mario Rossi

May 10, 2021

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent visit to our Service Center at Wolfchase Honda. It's great to hear that you enjoyed the overall service experience and found our team to be both attentive and accommodating. We value the opportunity to serve you and look forward to serving you again.

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