Youmni Hamami
Youmni Hamami at Wolfchase Nissan
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Youmni Hamami | Page 8

General Manager

Wolfchase Nissan

2956 North Germantown Road
Bartlett, TN 38133

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4.9
76 Reviews
4.9

76 Reviews

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76 Reviews of Youmni Hamami

May 24, 2018

Dealership Rating
Employee Rating

Customer service Exceptional service. Professional demeanor. Kind and uplifting attitudes. Great Day. I will return again and also recommend to my family and friends.T More

by vtatevd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2018

Wolfchase Nissan responded

It pleases us to know that you recognized our team spirit during your recent visit to our service department. We strive to provide truly exceptional service and work collectively as a team. Thank you for your business and your recommendations. We look forward to serving you again.

May 24, 2018

Dealership Rating
Employee Rating

Price Change After Signing Paperwork After negotiating and signing papers for the Nissan I purchased the Finance Dept called after I was home with car and stated I needed to pay more mone More

by Unhappy Customer
Customer Service
Price
Recommend Dealer
No
Jun 08, 2018

Wolfchase Nissan responded

Thank you for taking time to provide your feedback. The reason there was a mistake on the paperwork is because you switched from a New Nissan (which included a Manufacture're rebate) to a pre-owned Nissan (that does not include the rebate) and the Sales Consultant inadvertently left the rebate on your deal. I'm happy to know that our General Manager spoke with you and worked through this issue with you. Sometimes human errors do happen, such as this one, and they need to be corrected. We all make mistakes and I apologize on behalf of the dealership that this error occurred. This is not a part of our business practices, just an unfortunate error due to the human element involved.

April 23, 2018

Dealership Rating
Employee Rating

Good ecperience. Very pleasant experience. Very knowledgeable, friendly, no pressure or rushing for decision. Would definitely recommend dealership and Mr Sadler t More

by Amd3333
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Sadler

Apr 23, 2018

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent vehicle purchase. I'm happy to hear that John provided you with an easy and stress free buying process. John is a valuable member of our Sales Team and I will make sure he gets a copy of your kind remarks. We truly appreciate your business and wish you many safe and happy miles in your new Nissan.

March 31, 2018

Dealership Rating
Employee Rating

Excellent service, very attentive! Cedric was an excellent salesman! He made sure that I was very well taken care of. Once we agreed on a price, the entire process was very easy and f More

by SHELLI.BOND
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cedric D. Betts, Sr., Ken Mills

Apr 03, 2018

Wolfchase Nissan responded

On behalf of our entire team here at Wolfchase Nissan, I would like to thank you for sharing your comments about your recent buying experience with us. We truly appreciate your business and are happy to hear you enjoyed the entire buying process. We look forward to serving you for many years to come.

March 23, 2018

Dealership Rating
Employee Rating

Best customer service experience EVER! Wolfchase Nissan made our buying experience the easiest that I've ever had. Ali and Brock were amazing. They were both very professional and effici More

by LOUISWDWRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Pirani , Rick Lesley and Brock in financing

Mar 26, 2018

Wolfchase Nissan responded

It's great to hear your visit with us earned a 5-star rating! It's also great to know that it's an experience you would recommend to friends and family as well. Ali and Brock are both long time employees and go above and beyond to meet our customers' needs. We truly appreciate the opportunity to earn your business and look forward to serving you again.

March 16, 2018

Dealership Rating
Employee Rating

Purchasing my Armada! Got exactly what I wanted. John was great in sales. Fast and easy service. Answered all my questions. Worked with me. This was my second time dealing More

by dlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Sadler , Alex is amazing!

Mar 17, 2018

Wolfchase Nissan responded

Congratulations on your New Armada! I hope you are really enjoying it. Also, thank you for taking time out of your day to leave a positive review on behalf of Wolfchase Nissan. It's great to hear you enjoyed working with John and Alex. John always goes above and beyond to provide a comfortable and easy buying experience. We wish you many safe and happy miles in your New Armada and we are here for you if you have any questions.

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