Yovonne Felix | Page 2

I’ve always had excellent service at Wayne Akers. I had to replace a Catalytic on my F-150 (under warranty). I dropped it off in the morning, and was told it would probably be ready “by tomorrow.” I had to replace a Catalytic on my F-150 (under warranty). I dropped it off in the morning, and was told it would probably be ready “by tomorrow.” Before 4:00 pm the day I dropped it off, they texted me that it was ready! Very surprised how quick considering how busy this place is. Excellent service all around! More

by GSANCHEZ14 Verified Customer Verified Customer

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Geo was the best and treated me like I was a VIP. Would recommend their services to everyone Would recommend their services to everyone More

by Jozz64 Verified Customer Verified Customer

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The service guy did a great job. Everything was right on time. Appointment & when finished. Thanks Everything was right on time. Appointment & when finished. Thanks More

by wrwinfl Verified Customer Verified Customer

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Quick efficient service. Very simple .no more needs to be said. 1 2 3 4 Very simple .no more needs to be said. 1 2 3 4 More

by RCARLONYC Verified Customer Verified Customer

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Love my dealership. Everybody is so nice. I'm very happy. Thank you for your service Everybody is so nice. I'm very happy. Thank you for your service More

by LAYLAHERTLING Verified Customer Verified Customer

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They're very nice there and took time to explain things via text which I prefer. via text which I prefer. More

by pmaugham Verified Customer Verified Customer

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I will not go to another dealership. I know at Wayne aker mr vehicle will be HONESTLY taken care of! I’ve been working with them for years. Giovanni and Diego are my go tos! I know at Wayne aker mr vehicle will be HONESTLY taken care of! I’ve been working with them for years. Giovanni and Diego are my go tos! More

by FLAGCRAFT Verified Customer Verified Customer

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The vehicle Diagnostic took much longer than expected but the service advisor kept me informed along the way. the service advisor kept me informed along the way. More

by mention40 Verified Customer Verified Customer

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Absolutely terrible! I will never take my truck to Wayne acres ford again!! I brought my truck in for transmission issues and my service guy promised I would have it back I will never take my truck to Wayne acres ford again!! I brought my truck in for transmission issues and my service guy promised I would have it back in two weeks. Of course that wasn’t the case, they originally told me that they would be rebuilding 60% of the transmission not 100% in the end they rebuilt 100% of my transmission instead of just giving me a new one. Then after having it 26 days they call me and now I need a new battery. I bring them a brand new $300 battery for my truck and they promise me my truck will be done in the next couple days. Of course that wasn’t the case either. Finally when I get my truck I drive it off the lot and get on the highway and my truck shuts off leaving me with no power steering or brakes and I almost get wrecked by a semi truck. I called a tow truck shortly after and find out that the new battery that I purchased and ford installed didn’t tighten my battery terminals and that was the reason for my truck shutting down on the highway. After that my mechanic looked into my starter and found that the mechanic at Wayne acres ford also didn’t correctly connect my ground wire to my starter while installing the transmission. This being said Wayne acres ford is the worst dealership I’ve ever been to, and I will never go back. More

by Cobra maloney Verified Customer Verified Customer

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Excellent customer service and above expectations on service time. Competitive pricing most of the time. service time. Competitive pricing most of the time. More

by karent826 Verified Customer Verified Customer

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