Yovonne Felix
Yovonne Felix at Wayne Akers Ford
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Yovonne Felix

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
367 Reviews

Languages Spoken

Spanish Spanish

4.7

367 Reviews

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367 Reviews of Yovonne Felix

May 21, 2024

Dealership Rating
Employee Rating

Easy to get an appointment and service took the amount of time that was quoted. More

by ZEUSGOD56112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shultz Cesar

May 21, 2024

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Fantastic service from the minute I pulled in! Giovanni my service advisor is fantastic. Clean waiting area, very friendly staff. More

by CATHERLEY67
Service Price Transparency
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Recommend Dealer
Yes

May 18, 2024

Dealership Rating
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It was the worst experience I ever had I paid over $2500 and my truck still was not fixed More

by jerrydplumbing
Service Price Transparency
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Recommend Dealer
No

May 16, 2024

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I needed To schedule an oil change I Have an unpredictable schedule, but I had some free time so I called Wayne acres service and they were able to book me immediately at 2 o’clock in the aftern More

by WINDOWSHADEPRO
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2024

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 16, 2024

Dealership Rating
Employee Rating

The CARFAX report for my vehicle contains false mileage information for my vehicle. I already received a phon call from a polite young man telling me he was trying to tell me his manager was going to fix i More

by FFREEP13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
May 16, 2024

Wayne Akers Ford responded

"FFREEP13" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 07, 2024

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Great service. Outstanding customer service they really know how to treat their customers. Service advisor is top notch! More

by JEFFSTRM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

May 08, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 06, 2024

Dealership Rating
Employee Rating

This is my first service experience here. I love the car I bought and I now love the service I received. Thank you! More

by FFREEP13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan, Erik Hoffman

May 08, 2024

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 05, 2024

Dealership Rating
Employee Rating

Great service as always . prompt & efficient. My adviser was top notch. Vehicle was even washed! More

by JEFFSTRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2024

Dealership Rating
Employee Rating

The service I receive here is always exemplary. This is my go to for all my truck services More

by ZEUSGOD56112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 04, 2024

Dealership Rating
Employee Rating

I’ve purchased many vehicles at other dealerships but Wayne Akers Ford has been by far the best experience I’ve had. The manager Diego and his team made my buying experience easy, hassle free and the bes More

by DOUGSDOCKSIDE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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