Yunieski Perez

During the past week (1/7/2024-1/19/2024) I had purchased a used vehicle from Benji's Auto Sales. While purchasing I was reasurred by two sales workers that had reassured me that my vehicle would be insured a used vehicle from Benji's Auto Sales. While purchasing I was reasurred by two sales workers that had reassured me that my vehicle would be insured for up to 30 days from the purchase date. After purchasing the vehicle, I checked the oil to find that it had been overfilled past the limit, indicative of a hiding a vehicles motor problems. Additionally, the exhaust pipe of the vehicle had been spewing black gas. This is after we were told the vehicle had been "inspected", which after these situations and more, we doubt. After driving the vehicle to university and back twice, the vehicle had a significant loss of oil. Therefore, we returned to the dealership to speak with a figure that would help us fix, or replace the vehicle, six days after the purchase. We were spoken to by another authority figure, seperate from the two salesmen, that assured us that the they would do anything possible to assist with our problem. Finally, instead of fixing the issue, the dealership delayed the problem by only changing the oil of the vehicle and again reassuring that if in 1 week there was a problem with the vehicle, we would be able to return it to be fixed. 1 week from this day passed and the same issued had occured with the vehicle. On Saturday (1/19/2024), I had returned to the dealer in order to seek a solution yet again but was given the direction to return the vehicle to a Hyundai certified dealer to replace the motor which would be at no cost to us. This is due to a recall that we had not been alerted before purchasing the vehicle or while completing the paperwork. When making an appointment at the Hyundai dealership, we find out that the recalls had nothing to do with the motor or the oil problem and instead were for minor unrelated parts of the car. Therefore, we believe due to a multitude of reasons that the dealership have knowingly sold us a faulty car or, at the very least, had misinformed us over the car during purchase. More

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Very poor customer service I drove 3 hrs cash for nothing my skin is the reason after confirming they had the car by calling me as soon as I arrived they told me it was sold and no one seemed to care my skin is the reason after confirming they had the car by calling me as soon as I arrived they told me it was sold and no one seemed to care More

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Great super fast was in and out the service manger really knows what he is doing knows what he is doing More

by yvennabap87 Verified Customer Verified Customer

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muy buen servicio y calidad les recomendaria a cualquier cliente gracias y sigan asi exitos cliente gracias y sigan asi exitos More

by FDELRD Verified Customer Verified Customer

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Sold me a lemon! Trash I do not recommend any one buying a car through them! Trash I do not recommend any one buying a car through them! More

by S.GOODWIN67SG Verified Customer Verified Customer

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Son nuy profesionales y te tratan de resolver todas las dudas o conectarte con banks dudas o conectarte con banks More

by solmayfini560201 Verified Customer Verified Customer

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Best hands down ! Forever thankful for the help they provided me in getting my Durgango Forever thankful for the help they provided me in getting my Durgango More

by KAYLENEMOLINA97 Verified Customer Verified Customer

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Outstanding customer service and support. Randall was very attentive and helpful to me and my family. Thanks for a wonderful experience Randall was very attentive and helpful to me and my family. Thanks for a wonderful experience More

by andre645 Verified Customer Verified Customer

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Best interaction with my saleman and manager. Hope to return soon and complete financing with Benji. Hope to return soon and complete financing with Benji. More

by twannay0 Verified Customer Verified Customer

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Son muy buenos buen trato lo recomiendo al 100 % te ayudan para q puedas salir con un carro ayudan para q puedas salir con un carro More

by kg.grace812 Verified Customer Verified Customer

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