Yvette Garza
Yvette Garza at Norm Reeves Honda Superstore North Richland Hills
Refer Me

Yvette Garza

Finance

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.9
32 Reviews
4.9

32 Reviews

Write a Review

32 Reviews of Yvette Garza

June 05, 2024

Dealership Rating
Employee Rating

I’m glad we were able compromise with the auto deal with both parties happy the second time around. More

by guadamuzdaniel510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Krupansak, Katie Kim

Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted we could find common ground and ensure a satisfying outcome for both sides. Thank you for your feedback!

June 05, 2024

Dealership Rating
Employee Rating

There was too much waiting around without being told what was happening. I appreciate the courtesy of Andy and the lack of pressure. More

by campingscout24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Cazares, Demarkus McGee

Jun 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We apologize for any inconvenience caused by the wait and will ensure better communication moving forward. We're glad Andy provided courteous service without pressure. We appreciate your business and hope to serve you even better in the future!

June 01, 2024

Dealership Rating
Employee Rating

Amazing service. Super friendly, even stayed until almost midnight trying to get through all the paperwork. I’m so glad I went to Norm Reeves! More

by libby_hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Golbuff, Sarah Hill

Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing Norm Reeves! We're thrilled to hear about your positive experience and dedication to ensuring everything was just right for you. We appreciate your business and look forward to serving you again in the future!

May 23, 2024

Dealership Rating
Employee Rating

From the Sales Department to the finance department, Norm Reeves Honda handled my car buying experience perfectly! Highly recommended! More

by noeliris6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Cazares, Joshua Ataga

May 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for choosing Norm Reeves Honda for your car buying experience! We're thrilled to hear that our team provided excellent service. We appreciate your recommendation and look forward to serving you again in the future.

May 19, 2024

Dealership Rating
Employee Rating

We’ve had a mixed bag of experiences here, probably not unlike at many other dealerships. Finance takes a long time even when you’re pre approved and the sales staff has done all of their work. The servi More

by PMakGoLions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us. We're committed to improving our processes and ensuring a smoother experience for you in both sales and service. We appreciate your patience and hope to exceed your expectations in the future.

May 15, 2024

Dealership Rating
Employee Rating

Whenever you visit this dealership they are working to make sure that the customers are getting the best service possible. They also want the best service available for their customers . This is why we ar More

by Kirkbaquera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! Providing top-notch service is our priority, and we're thrilled to hear that you've had a positive experience with us. We appreciate your support and look forward to serving you again in the future.

May 14, 2024

Dealership Rating
Employee Rating

I think the waiting time for a service was too much; I arrived 8:15 AM to the dealership and got the car back after 11 AM; almost 3 hrs. More

by Bobby Velazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Chipman, Allen Vinson

May 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for the extended wait during your recent service visit. Your feedback helps us improve, and we'll work on minimizing wait times in the future. Thank you for bringing this to our attention.

May 10, 2024

Dealership Rating
Employee Rating

The personnel I have encountered at Norm Reeves NRH are all very friendly, professional without being superior, knowledgeable, he, and attentive. They are capable of answering any question and appear willi More

by Ron.W.Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Chipman, Tristian Rivas

May 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for taking the time to write this review, Ron! We're always happy to hear about these kinds of stories where our team comes together to create a 5-star experience. Let us know what else we can do to help!

May 01, 2024

Dealership Rating
Employee Rating

Everyone is helpful and kind. And Joe my salesman has sold me two cars. Tristan is very sweet and knows his car stuff. More

by Ca.Worrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hoch, Tristian Rivas

May 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear you've had positive experiences with our team, especially Joe and Tristan! If there's anything we can do to enhance your future visits, please don't hesitate to let us know.

April 28, 2024

Dealership Rating
Employee Rating

Sales team needs to learn how to pick up the phone and call the service/parts department if they don’t know the answer to a question, not Google it and treat me like I’m stupid for asking such a question More

by honey
Recommend Dealer
Yes

Other Employees Tagged: Weston King, Jacob Pokluda

Apr 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We sincerely apologize for any inconvenience you experienced. We'll address this issue with our sales team immediately to ensure better communication and service in the future. Thank you for bringing this to our attention.

1
...

Dealership Inventory (603 Vehicles)

new 2025 Honda Pilot car, priced at $44,595
2025 Honda Pilot
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda CR-V car, priced at $31,905
2025 Honda CR-V
new
Still Night Pearl exterior
CVT
Front-wheel Drive
new 2024 Honda Ridgeline car, priced at $44,430
2024 Honda Ridgeline
new
Sonic Gray Pearl exterior
Automatic
All-wheel Drive
new 2025 Honda CR-V Hybrid car, priced at $38,700
2025 Honda CR-V Hybrid
new
Crystal Black Pearl exterior
CVT
Front-wheel Drive
new 2024 Honda CR-V Hybrid car, priced at $40,355
2024 Honda CR-V Hybrid
new
Platinum White Pearl exterior
CVT
All-wheel Drive
new 2024 Honda CR-V Hybrid car, priced at $35,855
2024 Honda CR-V Hybrid
new
Radiant Red Metallic exterior
CVT
Front-wheel Drive