Zeke Moreno | Page 7

Exceptional Service, Quality and Expertise Rosie always provides the highest quality service along with great communication. Always there to help and always courteous and treats customers fair Rosie always provides the highest quality service along with great communication. Always there to help and always courteous and treats customers fairly and with a sense of urgency. Same can be said of any of the advisors who are always there for their customers and ready to help. I must add the technicians are remarkable and work feverishly to ensure the job gets done right! Sales and Finance teams are stellar. Body shop is knowledgeable and professional. The vehicle I purchased from this location is still very new but can't wait to come here when my vehicle needs parts. I Highly recommend the dealership as a whole and will be a customer for Life. More

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Overall good experience Overall it was a relatively easy experience. I pre-ordered the vehicle and waited for about five weeks for delivery. In order to do so, I had to giv Overall it was a relatively easy experience. I pre-ordered the vehicle and waited for about five weeks for delivery. In order to do so, I had to give all of my information needed to close the deal as well as a cash deposit. I had my own financing in place and sent the information over 24 hours before I went to pick it up. But for some unknown reason, I still had to wait almost two hours for all of the documentation to be completed so that I could drive away. I closed on my new house last year in about 25 minutes. One would think that this part could have been sped up a little bit being as I had an appointment and they had my information for five weeks. It wasn't like I was a walk in. More

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Great experience Michael Grissom responded to me quickly after I had looked at some trucks online and requested an approximate trade value. He invited me to come down Michael Grissom responded to me quickly after I had looked at some trucks online and requested an approximate trade value. He invited me to come down even though my trade was in the shop. We were able to make a deal on a new truck for my wife. He was very helpful and kept me informed through the process. I recommend Michael and Planet Ford for a new vehicle purchase. More

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