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Excellent Experience By far, this has been our best and most informative car buying experience. Everyone was very helpful in making sure that all questions were answered By far, this has been our best and most informative car buying experience. Everyone was very helpful in making sure that all questions were answered and all problems solved. Our salesman, Robert Brito (the young) did an excellent job without pushing us to buy. He explained our options, showed us a selection of cars, gave us a test drive, and the best price that we had seen in multiple dealerships. Dennis, who took us through the technical review of the car’s features, was a joy to work with, and solved a thorny IPhone app problem with great patience. It was late on a Friday and he stayed with us until we were comfortable. When we were finished he took us to the cleanup location to remove a stain on the headliner. The person who dealt with insurance coverage also did a great job getting our agent to sort out a glitch to allow us to take our car home that day. More

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Efficient, accommodating & friendly This is our fifth toyota & the 2nd in 1 year. The sales & service department have always treated us like family. We will be back in December for an This is our fifth toyota & the 2nd in 1 year. The sales & service department have always treated us like family. We will be back in December for another car for our daughter. Jimmi lascalzio & dan we’re knowledgeable & terrific. The experience was as expected great!! More

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Great selection? Great people. Michael Burden, from your finance department, worked really hard to get me a great deal on financing. In the end, I got a great car at a great price a Michael Burden, from your finance department, worked really hard to get me a great deal on financing. In the end, I got a great car at a great price at a great rate. Everyone was very pleasant and professional. I look forward to continuing my association with your company. More

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Bad car servicing here..beware Very bad carservicing. They just washed my car..I can do that too..no vacuum..nothing..and no one ever got back to me to resolve the problem Very bad carservicing. They just washed my car..I can do that too..no vacuum..nothing..and no one ever got back to me to resolve the problem More

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Excellent car dealership Toyota of Hackensack definitely my #1 car dealership to go.. excellent customer service very friendly and knowledgeable staff. Look for Rober Brito an Toyota of Hackensack definitely my #1 car dealership to go.. excellent customer service very friendly and knowledgeable staff. Look for Rober Brito and Dennis.. they will give you and excellent service... More

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Repairs I was pleased with service.How ever , the service light is on , this time. Nevertheless, I had no light and I had the exact problems. I find th as t v I was pleased with service.How ever , the service light is on , this time. Nevertheless, I had no light and I had the exact problems. I find th as t very confusing. More

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Review I bought a car from toyota hackensack and it was a very good experience. I would highly this dealership. Thanks to Jay for his excellent customer serv I bought a car from toyota hackensack and it was a very good experience. I would highly this dealership. Thanks to Jay for his excellent customer service. More

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HORRENDOUS BEWARE!!! I seriously think they have friends putting up phony reviews!!!! SERIOUSLY BEWARE!!!! They run your credit through 3 different credit BEWARE!!! I seriously think they have friends putting up phony reviews!!!! SERIOUSLY BEWARE!!!! They run your credit through 3 different creditors which will bring down your credit score tremendously. They do this without consent. I bought a certified RAV4 that I immediately noticed drivers chair was broken. They agreed to order the part and fix it. As they are driving the car out after purchase, I noticed a plug in one of the tires. Their response was too bad for me. YES, THEY CALL THUS CERTIFIED!!! I take the car to NY inspection and am told car needs brakes and totters. Once again, dealership says too bad for me. In addition, the stereo speaker goes complete out at times or the volume magically gets very low than suddenly very loud. Dealership sees no issue. But, while they were checking, managed to scratch the windshield from top to bottom and admitted it was not there when the car was brought in. Nick was supposed to call me a week ago in regards to replacing it. He's still looking for my number. More

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Satisfaction Happy to get into my 4th Lease for a 2018 Toyota RAV4. Ana was my Sales Representative and she was very professional, fast, friendly and courteous wit Happy to get into my 4th Lease for a 2018 Toyota RAV4. Ana was my Sales Representative and she was very professional, fast, friendly and courteous with the process. Steve also had a pleasant and courteous service. Both were very clear on explaining everything. More

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They are helpful good service I went to drop off my car without appointment as my windshield spray is not working. They excepted even I have no appointment which is good. Shuttle F I went to drop off my car without appointment as my windshield spray is not working. They excepted even I have no appointment which is good. Shuttle Freddy and JP was friendly and dropped me off for work and pick up too. Really nice. I alway love Toyota. Thank you very much for your help. More

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