John Walker III

Undrea was very patient and help a lot, excellent customer service 10 out of 10 for him and Grove Honda!! customer service 10 out of 10 for him and Grove Honda!! More

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Made the task of buying a new car as painless as possible and got the best trade in value possible. and got the best trade in value possible. More

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Very quick and thorough process. Got test drive and loan approval done quickly which was much appreciated. I would definitely buy here again in the future. approval done quickly which was much appreciated. I would definitely buy here again in the future. More

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Quick and helpful. I was happy with the buying process overall. overall. More

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Customer service was great, the overall experience was superb. The facility was very clean and organized. superb. The facility was very clean and organized. More

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Sales has been the best experience. If I’m being honest service has fell short. With the exception of Tyler , Dylan and finally Chris. Troy does not return calls and it wasn’t until I mentioned this to Dyl service has fell short. With the exception of Tyler , Dylan and finally Chris. Troy does not return calls and it wasn’t until I mentioned this to Dylan that Chris took the lead and called me back. He got me in for a same day service and each time I’ve come in Tyler is right there to help no matter how busy - with a smile and impeccable service. I understand that we are all busy post Covid and short staffed but we all need to find the time to return calls. More

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The staff took great care of us during our purchase. Super clean dealership and always inviting! Love our new Accord 2.0 Touring! James, John and Rick made sure every detail was taken care of. Super clean dealership and always inviting! Love our new Accord 2.0 Touring! James, John and Rick made sure every detail was taken care of. More

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Caesar Bachowski was personable and knowledgeable. His warmth and friendliness was stellar! The other staff we experienced; financing and final paperwork person were the best I’ve ever met and made me fee warmth and friendliness was stellar! The other staff we experienced; financing and final paperwork person were the best I’ve ever met and made me feel valued and safe. This experience has been the best I’ve had buying a car and I Guly recommend this dealership and it’s “family”. Thank you! More

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Eric is always wonderful to work with! He's definitely my go-to guy when looking for a vehicle! Jeremy and John are also awesome! my go-to guy when looking for a vehicle! Jeremy and John are also awesome! More

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I just bought a 2021 CRV EX L model and I love it. The very young salesman(Trey) told me all about the car. Everyone (Caesar) was honest speaking and kind. I left with the car I wanted and all my questio very young salesman(Trey) told me all about the car. Everyone (Caesar) was honest speaking and kind. I left with the car I wanted and all my questions were answered in a respectful and truthful manner. My feelings of a bad deal were quickly countered with consideration and flexibility by the dealership. If I could, I would buy another car from them tomorrow, they easily reached me on my level of integrity and and sealed the deal. I love the car and more importantly, my wife does too. I think she is plotting to make it hers! I don't remember the name of John's boss, but when John brought my situation up, he was able to override standard policy and give me the benefit of the doubt. This dealership thrives on honesty and telling it like it is. Being up front is important to me. Buying a car is my most difficult task and they made me happy! More

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