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Don White's Timonium Chrysler Dodge Jeep Ram

Cockeysville, MD

4.5
360 Reviews
All vehicles purchased from Don White's comes with complimentary LIFETIME Oil Changes, Tire Rotations, Car Washes, Engine Guarantee and Rewards Program. All part of the Don White's Difference.
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10300 York Rd

Cockeysville, MD

21030

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Showing 360 reviews

March 12, 2023

Alan always makes a visit to the dealership a positive experience. He is organized and treats me like a customer. Nothing really ever seems to be an issue when working with Alan. He is truly an asset to t More

by wayap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Stan Carder Service Manager scarder@donwhites.com

March 01, 2023

My service advisor who handles my vehicle when I bring it in is Alan S. He is very professional,kind,and speaks to me as family I appreciate his attitude and all should know that attitudes are contagious and More

by Edwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bonovich
Mar 01, 2023 -

Edwin responded

Thank you Alan S. of the service department for your wonderful attitude God bless

February 26, 2023

Jess took excellent care of me. The manager ensured the expensive repair was covered under a warranty. The shuttle driver was courteous and efficient. I also enjoyed the free soda a More

by wwwjeep82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

February 21, 2023

Our contact is Jess and she is an extraordinary employee. She’s always super nice, knowledgeable, answers questions in a very timely manner and just great to work with. More

by Debbie M
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Debbie, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

February 20, 2023

Good communication. explanations were transparent. I was setup with a rental car asap when my car needed extra time to be thoroughly worked on More

by krob1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Stan Carder Service Manager scarder@donwhites.com

February 06, 2023

James is great to deal with. Very communicative and upfront about suggested service and pricing More

by poulet2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

February 06, 2023

My used car buying experience was excellent. My salesman, Blake provided me with the best customer service and care. Blake made the entire experience effortless and pleasant. Very honest and ver More

by PK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Duke
Feb 09, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

January 31, 2023

The transaction was completed quickly and efficiently and everyone I worked with was extraordinarily nice. Best of all, I got an amazing car! More

by lisakhatfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bonovich
Feb 03, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

January 30, 2023

My service advisor is always friendly and greets me when I arrive. My appointment time was honored, and my service was completed quicker than I expected. I noticed a minor "issue" after the service. My advi More

by schelledyoung
Service Time
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Don White's Timonium Chrysler Dodge Jeep Ram special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Stan Carder Service Manager scarder@donwhites.com

January 29, 2023

Fast, courteous service. Nice waiting area. Free coffee. They also offer free oil changes and tire rotation for life. And my sales person was extremely knowledgeable about More

by Jim F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com