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AutoNation Acura Hunt Valley

Cockeysville, MD

4.8
370 Reviews

10400 York Rd

Cockeysville, MD

21030

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370 Reviews of AutoNation Acura Hunt Valley

March 11, 2023

A very positive experience buying my Scat Pack Charger at this dealership. Very smooth and positive. How is out of there a little over an hour. Very upbeat and outstanding customer service. I would definite More

by Rafael Velez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 14, 2023 -

AutoNation Acura Hunt Valley responded

Hi Rafael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 09, 2023

George and John are the best service representatives. They are always pleasant and experienced. A great experience whenever I need assistance. Hope they both stay at The Acura dealership for many many More

by Bbudlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and John
Mar 13, 2023 -

AutoNation Acura Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

March 07, 2023

The Service Center for my 2012 TL was great again similar to all service visits since 2012. John was great in his assessment, communication and resolution of outstanding issues with the TL. I highly recom More

by rfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, George
Mar 10, 2023 -

AutoNation Acura Hunt Valley responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

March 06, 2023

I gave auto nation five stars because when I purchased my vehicle last year the customer service was excellent and when I returned for regular maintenance I received the same five star service thank you Dean More

by teo9353
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEAN, TYLER, ROBERT, SEAN, DONNA
Mar 09, 2023 -

AutoNation Acura Hunt Valley responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 26, 2023

My experience with the service center was terrible to say the least. Communication was very poor. After having my car for two days the dealership still could not diagnose the issue properly and tried to come More

by Jwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Mar 03, 2023 -

AutoNation Acura Hunt Valley responded

Hi, we are deeply disappointed by your experience at AutoNation Acura Hunt Valley. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (443) 608-5140. We hope to hear from you.

February 21, 2023

The service was great! The staff were very friendly and cheerful. I would recommend this Acura Dealership to everyone. Whenever I have a question about my Acura, Mr. But More

by jjennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Butler
Feb 24, 2023 -

AutoNation Acura Hunt Valley responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Acura Hunt Valley and we hope to be of service again in the future.

February 12, 2023

Great experience buying a car at Auto Nation Acura. Reina is a great salesperson that is very knowledgeable and had the answer to every question we had. Would definitely recommend buying a a car from t More

by Reddot76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reina
Feb 14, 2023 -

AutoNation Acura Hunt Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Acura Hunt Valley and we hope to be of service again in the future.

February 07, 2023

Very helpful with all aspects of buying a car. Dean in sales was efficient in moving us through the transaction. Donna in the service department is outstanding and goes “above and beyond” with ev More

by Djminkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Barber, Donna Tipton
Feb 12, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Hunt Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2023

Great service experience. Will go back again in the future. Reasonable cost for the service. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 07, 2023 -

AutoNation Acura Hunt Valley responded

Hi Tony, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

I purchased my car at the end of the lease. I was going to lease a new car but was only offered the residual value on a new lease. I was kept waiting for about 2 hours to complete the transacti More

by Nscj46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reina Boucher
Feb 01, 2023 -

Nscj46 responded

I have dealt with this dealership in past but it seems to have changed under new ownership. My lease was up but was unable to lease a new car and purchased my present car. The transaction took a unreasonable amount of time to complete , I was kept waiting over 2 hours. The sales person was helpful and apologized for the delay but it was not her fault. I never had a problem in the past, bought 3 cars here and always returned for service.

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