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Valley Ford of Columbus
Columbus, OH
37 Reviews
Valley Ford of Columbus, formerly Roush Ford is dedicated to serving the customer with the highest level of satisfaction is paramount to the employees of our company.
At Valley Ford, we always want your experience to be positive. Our Employee Owners take pride in taking care of you! From the moment you step inside our showroom and find the latest Ford F-150, Escape, Focus, Fusion and Mustang models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Roush Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 37 reviews
June 15, 2024
Great dealership, great prices, And best around. Very customer friendly and they have treated me like family since I called the first time. 10/10 would go back Very customer friendly and they have treated me like family since I called the first time. 10/10 would go back More
by Kyle driskel
Helpful June 14, 2024
Lance was amazing, great personality, easy to work with. However, watch out for Missy in finance, she’s definitely a con artist and will tell you anything that she thinks that will get you to buy into all t However, watch out for Missy in finance, she’s definitely a con artist and will tell you anything that she thinks that will get you to buy into all the unnecessary extended warranties. They all get incentives for it. More
by Nstolb
Employees Worked With
Missy
June 06, 2024
I bought my 2023 ford Maverick at valley ford back in August and I bring it here for service and recalls. Brought the vehicle into service recently for the 10k oil change and tire rotation. Service was f August and I bring it here for service and recalls. Brought the vehicle into service recently for the 10k oil change and tire rotation. Service was fast and easy and I love the truck! Thanks Valley team! More
by Rain
Employees Worked With
Derron Weekley
June 06, 2024
I was happy with my dealings but dealership could have did better cleaning the vehicle especially the engine compartment, lance and Joe were great to deal with just not pleased with the cleaning process. did better cleaning the vehicle especially the engine compartment, lance and Joe were great to deal with just not pleased with the cleaning process. More
by Ceshope51
Employees Worked With
May 26, 2024
Very friendly, entire staff! ! Smooth process and everyone demonstrated excellent customer service! They made us feel like our business was appreciated and we would definitely pu ! Smooth process and everyone demonstrated excellent customer service! They made us feel like our business was appreciated and we would definitely purchase future vehicles at Valley. Thank you to Lance and entire staff!! We are very pleased with our experience!! More
by Jasonlozier
May 25, 2024
It was a great day at Vally Ford! got the mustang I wanted at a great price. Lance ( the salesman ) and I had a great time together working out the details of the sale. 5 stars in my got the mustang I wanted at a great price. Lance ( the salesman ) and I had a great time together working out the details of the sale. 5 stars in my book, and I can be a little hard to please. Great car, great dealership. More
by markandhollyo
May 25, 2024
It would be hard to find a more trustworthy and knowledagble salesmen. I think being able to trust who your working with is one of the most important qualities when looking at a purchase from my p knowledagble salesmen. I think being able to trust who your working with is one of the most important qualities when looking at a purchase from my previous experiences. More
by Carreview
Employees Worked With
May 23, 2024
The whole team at Valley Ford were great. Roberts was very attentive. The finance guy, I believe his name is James was great. And Joe came out and showed his face like a good sales manager sh Roberts was very attentive. The finance guy, I believe his name is James was great. And Joe came out and showed his face like a good sales manager should. Lol. More
by Dsmooth35
May 23, 2024
Took care of everything I needed, was quick and efficient at his job and was able to get me in and out at his job and was able to get me in and out More
by Jamesmccallister101
