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Shelor Toyota

Christiansburg, VA

4.8
2,007 Reviews
Call Dealership (540) 381-8417
View Awards

2230 Roanoke St

Christiansburg, VA

24073

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2,007 Reviews of Shelor Toyota

May 15, 2025

Since purchasing my 2023 Highlander from Shelor Toyota, I have had a great experience with the Service Department. The people are super friendly and the work is completed in a timely manner. Thank you, Nikk More

by cwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Gravley
Report | Print
May 14, 2025

Shelor was a great experience. everyone was very helpful and professional. I recommend very highly for anyone who wants to buy a car. More

by Jasondadras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
They were all fantastic
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May 14, 2025 -

Shelor Toyota responded

Jason, we're delighted to hear you had a great experience with us at Shelor Toyota! Thank you for the high recommendation and kind words. Safe travels in your new car!

May 13, 2025

Great service from Brian Love. He found us the car we wanted and made the deal happen. Smooth transaction and they went the extra mile to get us the rate we wanted. More

by keithlmart
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Chad
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May 14, 2025 -

Shelor Toyota responded

We're delighted to hear that Brian provided you with great service and helped secure the car and rate you wanted at Shelor Toyota. Thank you for sharing your experience, we appreciate it!

May 11, 2025

Was told I needed a service that was done 5k miles ago. One service writer stated the service wasn’t needed. One said it was imperative that it be done. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
Report | Print
May 12, 2025 -

Shelor Toyota responded

TJ, we apologize for the conflicting information you received regarding your service needs. Our team strives to provide clear and accurate guidance, and we'd like to review your vehicle's service history together to clarify any misunderstandings. Please contact Customer Relations at cr@shelor.com. Thank you.

May 10, 2025

Not happy with service last time they didnt close washer fluid cap and battery cover . This time they didnt reset the service reminder on odo meter after oil change . Disappointed with their negligence More

by mr.kasun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
Report | Print
May 13, 2025 -

Shelor Toyota responded

We apologize for the oversight during your recent visits. We strive to provide thorough service and it's clear we fell short this time. Unfortunately, we do not see any records that match your name. Please reach out to Customer Relations at cr@shelor.com directly so we can make things right. Thank you.

May 10, 2025

My experience with this dealership is that it is a very pleasurable and fantastic place to be at. The people I came in contact with were all so knowledgeable about the car I was interested in. The service More

by tkoich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
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May 12, 2025 -

Shelor Toyota responded

Thank you for sharing your wonderful experience with us at Shelor Toyota! We're delighted to hear that Sara and the team provided knowledgeable and attentive service throughout your visit. We appreciate your kind words, and we're thrilled you're happy with both the purchase and ongoing support from our dealership!

May 09, 2025

Ethan was an excellent during our Venza Toyota’s required maintenance very accommodating in the delivery of the vehicle one completed! More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
May 12, 2025 -

Shelor Toyota responded

Terry, we're delighted to hear that Ethan provided excellent service during your Toyota Venza's maintenance at Shelor Toyota. Thank you for sharing your experience with us!

May 09, 2025

They did my inspection for free they do good I would recommend them a a a More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
May 12, 2025 -

Shelor Toyota responded

Jeff, we are glad to hear that our Shelor Toyota team could provide a free inspection! Thanks for working with us!

May 09, 2025

All was great except for the trade in offer. The sale persons were knowledgeable and very personable. More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beverley Messick and "Kay" and Sheena Cox
Report | Print
May 14, 2025 -

Shelor Toyota responded

John, thanks for the feedback! We're glad to hear you had a positive experience with our team at Shelor Toyota. We'll take your comments about the trade-in offer into consideration and hope to see you again soon!

May 08, 2025

Shelor is always courteous and thorough in handling both of my Toyotas maintenance. I trust them completely. More

by dwhitcomb54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Report | Print
May 08, 2025 -

Shelor Toyota responded

We're delighted to hear that you trust Shelor Toyota with your vehicle maintenance! Our team is committed to providing courteous and thorough service every time. Thank you for choosing us!

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