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Rochester Toyota
Rochester, NH
49 Reviews
We pride ourselves on being family owned and operated and promise to deliver the finest automotive experience available in the northeast. From the sales staff to our service and parts associates, our entire team is committed to providing the level of customer care, service and attention to detail that has made Jake Kaplan’s a New England legend since 1952!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 49 reviews
October 15, 2025
Quincy Smith was the best. Very knowledgeable. Impeccable dealership. This guy was a number one Very knowledgeable. Impeccable dealership. This guy was a number one More
by smokeywaters67
October 09, 2025
Great service department. Low-key sales. awesome performance. We are happy customers and have been for over 20 years. Low-key sales. awesome performance. We are happy customers and have been for over 20 years. More
by timbbwright
Employees Worked With
Other Employees :
Andre Guinier in service is outstanding
October 01, 2025
Excellent service. I am a returning customer as Rochester was the only Dealer in New England who was able to secure the vehicle I wanted for the second time. The fastes I am a returning customer as Rochester was the only Dealer in New England who was able to secure the vehicle I wanted for the second time. The fastest and most pleasant transaction I have ever had. Quincy was attentive and thorough in communication. Highly recommend them. More
by Wiktor.beata
Employees Worked With
September 27, 2025
Just purchased my dream car from rochester toyota! Our salesman, Quincy was so helpful and truly went above and beyond to make it happen! Would definitely recommend quincy and rochester toyota to anyo Our salesman, Quincy was so helpful and truly went above and beyond to make it happen! Would definitely recommend quincy and rochester toyota to anyone looking to purchase a new vehicle. More
by Hannahbray00
September 23, 2025
The people at the dealership were extremely friendly and helpful with helping me purchase my new Tacoma helpful with helping me purchase my new Tacoma More
by Kenneth.a.chase
Employees Worked With
September 19, 2025
No one was pushy which we really liked. All of our questions were answered to our satisfaction and we did not feel rushed. All of our questions were answered to our satisfaction and we did not feel rushed. More
by Nonni
September 11, 2025
Excellent customer service,. Excellent hospitality Excellent follow up Delivery on time Excellent communication Honesty, great people Excellent hospitality Excellent follow up Delivery on time Excellent communication Honesty, great people More
by bazigas
Employees Worked With
September 04, 2025
Quincy was excellent understood my needs and concerns. Showed me options I was unaware of Showed me options I was unaware of More
by Gary
Employees Worked With
August 30, 2025
Connor is the most pleasant and helpful salesman. Definitely would recommend asking for him in aiding you to find a car. Definitely would recommend asking for him in aiding you to find a car. More
by Kas
Employees Worked With
August 30, 2025
Quincy Has been the best salesman I have met here thank you for all you do you for all you do More
by stevens03867
Employees Worked With
