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Hollywood Kia

Hollywood, FL

4.2
6,723 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,723 reviews

August 22, 2025

Always very friendly, fast service. Amenities are good, clean. No issues with Hollywood Kia service center More

by mhernandez178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come!

August 22, 2025

They did an excellent job. I enjoyed coming to Kia. Mr. Jason was very friendly and explained everything. More

by ms.melissaeverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason raffo
Aug 22, 2025 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!

August 22, 2025

I will never step foot back here nor would I recommend anyone to this place. They make you feel like you are family, but then they lie to you. They never showed me my credit score, but yet they said it More

by suelo94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chale Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cumpa
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Sheppard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Hollywood Kia responded

Sue, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 21, 2025

Predatory behavior, you state you don’t want add ons yet they still add it. You have to be alert. I was a repeat client but won’t be returning for my next vehicle. More

by VENTURA.XOCHIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Margaret Acquaah
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael rios corez 0 stars, not a good experience
Aug 24, 2025 -

Hollywood Kia responded

Xochil, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Aug 25, 2025 -

VENTURA.XOCHIL responded

In addition to the add ins, There is no sales transperancy … I got a written number of the out the door price than when I looked over the paper work there was around 2k in additional fees that I was told “every dealership charges and is not in the out the door price” … I wrote my detail concerns to the GM and team. The out the door price should be that “ the out the door price” I was never told or even in small letter written “this does not include additional fees”

Aug 25, 2025 -

VENTURA.XOCHIL responded

I am going to make a month of me following up every other business day on the status of one of my removals. Your team does have my contact information because I wrote to the GM back in July 31st. Ever since than I follow up every couple of days to follow up on the status and all I get is “ I will follow up with accounting” if I can upload in this platform every follow up that leads to nowhere I would. I’ve had to navigate this as I also take care of a newborn. Just a nightmare. For clarity, Margaret was actually good, she really is just the person the fishes for the sale … the predatory behavior and classic run around starts coming from leadership & finance which is sad.

August 21, 2025

I love how Vivian help me to get my K4 she educated me a lot about the car and the type of deal that was looking for. More

by IMRANHOOSAIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vivian Jorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia.

August 21, 2025

I had a great and easy experience find the car perfect for me. Thank you so much to Jhonny and Alvaro for helping me find an amazing car. And, thank you to John to helping me get a great deal. I will be r More

by gabrielmdbarbosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon!

August 21, 2025

Tom was great to work with. He was very knowledgeable with the K5 and was able to answer all my questions. More

by Robert2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Chlupka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 21, 2025

I bought a Toyota RAV4 yesterday with Jhonny Rodriguez, and I can’t say enough good things about him. We arrived at 8 p.m., just an hour before closing, and even though the dealership closed at 9, Johnny n More

by Kelly Rada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Hollywood Kia responded

Here at Hollywood Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 21, 2025

The service appointment was very easy to make with the virtual AI. The oil change and tire rotation was about an hour and a half. Brandon Forrest was very informative and professional. More

by GSHSR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia.

August 20, 2025

Hollywood Kia dealership clean and professional services advisor. Starting with making the appointment. My service advisor Christopher Watson communication with him was professional and pleasant. More

by WILLYMEXIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!