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Beck & Masten Buick GMC South

Houston, TX

4.6
3,069 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,069 reviews

September 19, 2025

Was informed my reservation was for checking me in! Arrived on time (7:30am) and truck didn’t get in service bay until about 9:00!?! More

by jngterry
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rocio
September 18, 2025

Andrea was great with answering everything and getting me checked in and out. Thank you! More

by Alejandrochapa84
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Andrea
Sep 19, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

September 18, 2025

The service that jessica provided was very excellent and informative, appreciate all the help.She gave me More

by Luis
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jessica Flores
Sep 19, 2025 -

Beck & Masten Buick GMC South responded

Hi Luis, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 18, 2025

I feel like I was ripped off , and my family and I have purchased over 10 vehicles from them More

by doncooperncs
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Claudia
September 15, 2025

good for a purchase but to be honest the seevice department leave space to be better More

by ruxbel21
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Beck & Masten Buick GMC South responded

Thank you for your feedback! We're constantly striving to improve our service department and appreciate your honest thoughts. We hope to provide an even better experience for you next time. Elvin Carrera Service Manager ecarrera@group1auto.com

September 13, 2025

Andrea Bellman was very helpful getting my vehicle repaired promptly and efficiently, excellent communication skills, quick to reply text messages or return phone calls. She went out of her way to mak More

by ozielreyes
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrea Bellman
Sep 14, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Your recommendation means so much to us; we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 13, 2025

Hands down Shane is the best service advisor I ever had. His communication right on point. Finished my service ahead of time, and even drove my truck himself to get it wash More

by Luciano
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christopher “Shane” Myer
Sep 16, 2025 -

Beck & Masten Buick GMC South responded

Hello Luciano, we're happy you found Shane to be so supportive during your experience here at Beck and Masten Buick GMC South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2025

Ada was absolutely fantastic to work with! She was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. She took the time to answer all of my questions, More

by Karl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Beck & Masten Buick GMC South responded

Hello Karl, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. If you have any further questions, please give us a call. We're always happy to help!

September 12, 2025

Service and staff were great! Would definitely recommend to friends and family. Definitely coming back for future vehicle services. More

by amg.concrete
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adalberto
Sep 14, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review. We are happy to pass along your comments to the team here at Beck & Masten Buick GMC South. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 10, 2025

Beck & Masten is a Top Notch dealership for GMC. I scheduled an Advantage oil change and tire rotation but also had a short list of other issues that needed attention. My Customer Service Representa More

by Chas.tacheny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gill
Sep 11, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass your comments to Gill here at Beck & Masten Buick GMC South! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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