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Lia Toyota of Wilbraham

Wilbraham, MA

4.6
410 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 410 reviews

October 05, 2025

My experience was the best, thanks to Mark Poirier and Richard Greenway. They both made it comfortable and pleasant. More

by alfiegirl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Poirier, Richard Greenaway
October 05, 2025

I was so pleased with the whole process. I met with Mark Poirier who guided me through and helped me choose the best option for me. His knowledge was invaluable. Everyone at the dealership More

by alfiegirl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Poirier, Richard Greenaway
September 26, 2025

Mike wroth was excellent to work with. Even though they didn't have exact car I wanted on site Mike was able to get it there within a week and kept in constant contact with me. I also wan More

by krp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MIKE WROTH. SALES. AMY IN SERVICE, Richard Greenaway
Sep 30, 2025 -

Lia Toyota of Wilbraham responded

Thanks for giving us the highlights of your dealership experience with Mike! We're delighted he was dedicated to your complete satisfaction, and that Amy made your first inspection a breeze. Congrats on the new Toyota! Best wishes for pleasant travels, from the whole team at Lia Toyota.

September 25, 2025

Great service , special shoutout to Amy Takorian, David Pedraza and Richard Greenaway. My experience with them was great, they let me feel welcome and gave me the option for the right vehicle. I am satisfi More

by merilda56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Takorian, David Pedraza, Richard Greenaway
Sep 26, 2025 -

Lia Toyota of Wilbraham responded

Thanks for your positive feedback on the service provided to you by Amy, David, and Richard during your purchase experience. We're delighted you found their support to be just what you needed to make everything seamless from start to finish. Congrats on the new Toyota, and best wishes for happy travels ahead!

August 25, 2025

My service experience was excellent. My service advisor Nicole Bourassa took the explained to me in full detail of the service process. Nicole contacted me with the recommend service op More

by smburns1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bourassa
Aug 26, 2025 -

Lia Toyota of Wilbraham responded

Thanks for letting us know how pleased you were with the convenience of this service visit with Nicole! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

August 25, 2025

Great service from Goncalo Costa. I received the best service from him. He is a great sales man More

by Asappi44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goncalo Costa
Aug 26, 2025 -

Lia Toyota of Wilbraham responded

Thank you for sharing positive feedback on your dealership experience guided by Goncalo! He is a fantastic person to work with, and we're so happy to know he took excellent care of you. Thank you for choosing Lia Toyota for your automotive needs!

August 18, 2025

David Greenlaw is awesome! Very friendly and helpful without being pushy. He offered his recommendations and suggested things that could wait until the next visit, as well. More

by tshurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Aug 18, 2025 -

Lia Toyota of Wilbraham responded

Thank you for telling us why you like working with David! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

August 04, 2025

The dealership is always clean and the service is always top notch, they get you in and treat you like family, very happy with the service there. More

by samt5124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Cloutier-Ham
Aug 06, 2025 -

Lia Toyota of Wilbraham responded

That's great to hear, Sam! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!

August 01, 2025

I was so happy that your dealership was able to locate the Tacoma I wanted with manual transmission! Roger Larocque was very helpful and informative. Thank you so much! Mike Jacques. More

by clarkb5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Larocque
Aug 01, 2025 -

Lia Toyota of Wilbraham responded

Thanks for letting us know Roger provided you with an accommodating and informative dealership visit, Mike! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Toyota!

July 10, 2025

As soon as I got out of my car, I was helped immediately. Long story short got exactly what I was looking for and very pleased with my purchase. More

by mattnh42
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Farr, Andre Bernatchez, Richard Greenaway
Jul 10, 2025 -

Lia Toyota of Wilbraham responded

Thanks for letting us know our dealership team did a great job guiding you through this transaction, Matt! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

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