About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Lia Toyota of Wilbraham

4.5

96 Lifetime Reviews

2145 Boston Rd, Wilbraham, Massachusetts 01095
Call (413) 566-7024

96 Reviews of Lia Toyota of Wilbraham

Sort by Write a review
February 14, 2018

"Excellence"

- Tucson10

I leased a Rav 4 on Saturday, The car was delivered to my home in West Hartford on Tuesday. The Car is absolutely beautiful. Carla was efficient and followed through every step of the way. I will definitely recommend Lia Toyota to my co-workers and friends Thanks Debbie Sepolen

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carla A. Brooks
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 13, 2018

"Happy Customer!"

- Eddie12 , Carol

From Nino Marques overseeing our interest in a new Highlander, Ed Ramos, Cindy Partrick , Ryan Campbell and Carla Brooks my wife Carol and I were welcomed to Lia's of Wilbraham with open arms. Carla Brooks, our sales consultant was super special. I am 84 years old and received attention and courtesy that I had never received in all my years of buying cars. Carla made us "believers again". Carla is an outstanding employee who I'm sure will continue to be an asset and continue to be a success at Lia. Your entire team at Lia's, led by Nuno Marques is a a first class operation. We feel extremely pleased with the attention and direction that Carla led us to buy a Lia's Highlander. Best wishes, and we look forward to working with your talented staff down the road Eddie and Carol Hurley

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carla A. Brooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cynthia Patrick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nuno Marques
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Edwin Ramos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 30, 2018

"They were accomodating and made it happen"

- HybridsRule

By and large Tina was helpful and contributed greatly to my purchasing from her dealership. Thank you Tina for doing what needed to be done to make our Rav4 Hybrid purchase happen.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tina Zarlenga
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 27, 2018

"Great customer service"

- Awesome sister

Anytime I call and need assistance she is always receptive, and if she doesn't know the answer she find it and gets back to me every time.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carla A. Brooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 22, 2018

"Customer service was exceptional"

- AP

Tina and Carla were fantastic - no pressure, no constant phone calls, etc. Made me feel welcomed and were happy to help in any way they could. Very personable and a pleasure to meet.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carla A. Brooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tina Zarlenga
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 18, 2018

"Amazing Customer Service "

- muneca01104

I want to start by say that this is the 4th Toyota from Lia. All of my experience have gotten better with each experience. Andre was extremely helpful during this entire experience and has reached out several times to check in and make sure that everything was going well.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 18, 2018

"Super Happy!! "

- Patricia Crigger

Andre was excellent put me in the car I wanted. He was very help with everything and the process was quite and easy! Definalty worth stopping in and checking them out

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 09, 2018

"Quick, Easy, Professional "

- MeganElliott

Andre made the entire experience from start to finish a breeze. I went into the dealership knowing I wanted to turn in my 2015 RAV 4 and get into a new lease. I also knew I wanted another RAV 4 but had a few very specific requirements. Andre was very attentive to those requirements as well as my budget. What topped off the wonderful experience was that Andre came into the dealership on his day off to get me into my new car at a time that fit my schedule. The management and other sales members were also very attentive to my needs and made the entire process a positive one for me.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carla A. Brooks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 04, 2018

"New purchase "

- Lori

This is my fourth car that I have purchased with Lia. The sales staff is very accommodating and friendly. They work really hard to find the right vehicle for their customer. I would definitely recommend this dealer to my friends and family.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tina Zarlenga
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 03, 2018

"Pleasant"

- Paula57

I never trust puttung my phone number online but went for it. Tina contacted me the next day, she was so pleasant and down to earth. No pressure at all. That's who brought me into the dealership,Andre from sales was professinal but friendly , no pressure attitude. Ryan also was just as friendly and easy going. What else can I say ,except I'm " old school" . I felt like I stepped back in time where customer service was everything and they provider that and then some.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Riley Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tina Zarlenga
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Taylor
1
...
1 - 10 of 96 results