Back

Southern Acura Newport News

Newport News, VA

4.8
1,549 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12501 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 1,548 reviews

September 30, 2025

Great services when you can talk to a person. Polite and knowledgeable. Can’t wait until you move back to your original location More

by ajaction11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2025

Fast and very efficient customer service. Next time we purchase another care, definitely this is the place. More

by DIZONLARRY07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Hall Acura Newport News. ..wait Southern Acura's service department is always very friendly and accommodating. Their technicians do great work and are efficient. They have a g More

by Jeff Appleholm
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
September 29, 2025

I got great service and expert advice to keep my Acura TlX in good running shape. More

by ken.spencer49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2025

This is a solid dealership with an excellent service department. I have been using Southern/Hall since relocating to Williamsburg. Kevin my service Manager is professional, honest and knows how to keep More

by bogart33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2025

Great customer service! Staff are always very helpful in answering any questions you may have. More

by wendy_butler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2025

Always have great service here, actually have a Jeep but I prefer to come here for the excellent customer service. Everyone is friendly it is always fast. More

by Jeremiah Garfoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2025

Professional and easy to deal with. Really appreciated the ease of communication and no surprises when it came to pricing. More

by CJ.CARDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Bell
September 28, 2025

This is our second MDX that Devin was our salesman. He made the process enjoyable. More

by THURSTONGORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
September 28, 2025

Amazing customer service! Jessica communicated with me through the whole process! technician provided an informative video showing the issue. More

by luckieone99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...