Northtown Subaru

Sales support was handled well and we worked toward a nice deal for both of us. Salesman was very supportive during multiple visits while I decided on what car I would be purchasing. nice deal for both of us. Salesman was very supportive during multiple visits while I decided on what car I would be purchasing. More

Listen to everything I had to say find me the perfect car and worked with me to get the best deal and worked with me to get the best deal More

This is a great dealership . I had great experience with finding the right vehicle . The manager was very nice to offer us great deal that we could not refuse. A salesperson name I had great experience with finding the right vehicle . The manager was very nice to offer us great deal that we could not refuse. A salesperson named Karen went above and beyond with her helpfulness which made us felt special . More

Josh was my service coordinator. Excellent service. At the end of the transaction he walked me to my car, shook my hand, and made sure I was happy with everything. Excellent service. At the end of the transaction he walked me to my car, shook my hand, and made sure I was happy with everything. More

Jerry was great to work with, made things very easy and simple, answered all my questions. simple, answered all my questions. More

Great customer service. Fast and efficient paper work completed in timely manner. Sales associate friendly and professional. Fast and efficient paper work completed in timely manner. Sales associate friendly and professional. More

Worked with Jenny to purchase our 2025 Forester. She was knowledgeable and easy to work with. Whole process was exceptional. She was knowledgeable and easy to work with. Whole process was exceptional. More

The service was 10 out of 10 and the wait time was short, thank you nick thank you nick More

Went in for an oil change, tire rotation, and NYS inspection. I drove home and a few hours later, I had an errand to run. When I returned, I noticed a large oil spot on my driveway. I looked under inspection. I drove home and a few hours later, I had an errand to run. When I returned, I noticed a large oil spot on my driveway. I looked under the vehicle and noticed oil was still dripping. I called Northtown immediately and had the vehicle towed to them. Andrew called about an hour later and told me the oil drain plug had not been completely tightened. He said they checked over the entire vehicle and topped off the oil, but not much oil was needed. He was very apologetic about this and never tried to act like this was not a big deal. It was a big deal and Andrew took it seriously, even pointing out that this incident would be brought up at the manager’s meeting the next day. When I picked up my car, Andrew stated that someone would come out to my house the next day to clean up the oil spill. I could not believe it but sure enough one of their workers was there the next day and did a great job of cleaning up my driveway. Everybody can make a mistake but it’s how they react to it and make it right is what counts, and Andrew and Northtown did just that. More