Hendrick Lexus Charlotte

Big thanks to Amanda and Kelvin for making my car purchase such a smooth and positive experience I really appreciate the kindness and support! purchase such a smooth and positive experience I really appreciate the kindness and support! More

Service is always excellent. Mike Myreck is one of the best service floor advisors that I have ever experienced. Sales experience is always mediocre. Professional but formulaic a Mike Myreck is one of the best service floor advisors that I have ever experienced. Sales experience is always mediocre. Professional but formulaic approach. Take it or leave it. More

I have been a Hendrick Lexus customer for over 20 years and three RX vehicles. I exclusively use their service department for all maintenance. and three RX vehicles. I exclusively use their service department for all maintenance. More

Dave was very knowledgeable and pleasant to work with. All of the ninja’s (dressed in black 😎) I encountered were pleasant and friendly. It was a good experience. All of the ninja’s (dressed in black 😎) I encountered were pleasant and friendly. It was a good experience. More

Clayton was my service contact. He is professional in every way. He made sure I got out quickly and covered everything I needed to know. He is professional in every way. He made sure I got out quickly and covered everything I needed to know. More

Michael Mireck always goes above and beyond my expectations, Service team is awesome, getting the job done right the first time ! expectations, Service team is awesome, getting the job done right the first time ! More

As usual, excellent service from my advisor Adrian. I should add that Marisa, who I also work with closely, is amazing as well. I like to think I got a 2-in-1 with those two since they share an office I should add that Marisa, who I also work with closely, is amazing as well. I like to think I got a 2-in-1 with those two since they share an office and work very well with each other. I can't remember a time when both of them were not there and their office was dark like some other offices on any given day. It seems that at least one of them is always there to help me (maybe by design?). They take care of each other's pending work and make sure all of their clients feel valued and important when the other is out of the office. Thank you both so much, Adrian and Marisa! More

I trust their repair department and have for many years. What better a thing could anyone say about a car dealership than that their repair shop is honest and reliable. And willing to stand behind and corre What better a thing could anyone say about a car dealership than that their repair shop is honest and reliable. And willing to stand behind and correct something if necessary. More

Took my TX350 in for a warning light that was coming on. They gave me a loaner to drive while they worked on the car, and had it back to me in a couple of days (waiting on parts). Marisa took great care of They gave me a loaner to drive while they worked on the car, and had it back to me in a couple of days (waiting on parts). Marisa took great care of me and kept me informed along the way. My car was returned to me sparkling clean inside and out, too! More

Hendrick Lexus has a great service manager, Michael Mirek. He really knows his product, is competent, and professional. Michael is trustworthy. BTW, trust is earned. I enjoy working with him. My c Mirek. He really knows his product, is competent, and professional. Michael is trustworthy. BTW, trust is earned. I enjoy working with him. My compliments to Hendrick. More