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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,443 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,443 reviews

May 24, 2024

Shopping and buying a new Lexus from Hendrick Lexus in Charlotte NC was a great experience. The show room was inviting, Michelle M (sales) was friendly and accommodating. Ralph Y, the technical instructor More

by Rwingmd1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Michele Hanrahan
May 23, 2024

Mariija Snow is absolutely magnificent. Her customer service skills, attention to details and knowledge about Lexus vehicles is outstanding. Marija is knowledgeable about anything I ask her More

by jennifer.noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Smow
May 24, 2024 -

Hendrick Lexus Charlotte responded

Jennifer.noel, we're so glad that we were able to go above and beyond your expectations! Marija does an exceptional job and we are blessed to have her on our team!

May 23, 2024

Michael Mirek was an excellent representation of your dealership ... Fast, effective, very thorough, patient and knowledgeable ... It's people like Michael that make me keep buying cars from Hendrick More

by dennmorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 24, 2024 -

Hendrick Lexus Charlotte responded

Dennmorley, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

May 23, 2024

Excellent service and communication. Dave Machold is a great associate who educates me and keeps me informed on all the most important things I need to know and keep up with regarding m More

by Cckc90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
May 24, 2024 -

Hendrick Lexus Charlotte responded

Cckc90, thank you for sharing your positive experience! Kudos to Dave for always delivering top level service!

May 23, 2024

Excellent courtesy, reliability, dependability, skill level of workers, and good communication are all what I receive from Marija Snow and Hendrick Lexis during every visit, now with my fourth Lexus from More

by SDavis99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr, Marija Snow
May 24, 2024 -

Hendrick Lexus Charlotte responded

Sdavis99, thank you for your kind words about Marija and this wonderful review!

May 23, 2024

Michael Mirek exemplifies customer service. He knowledgeable, a great communicator, and always goes the extra mile to make sure things are right. I would highly recommend him and the dealership More

by tim.ignasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 24, 2024 -

Hendrick Lexus Charlotte responded

Tim.ignasher, thank you for sharing your positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 23, 2024

Marina Snow went over and above expectations! ! She’s fantastic!! You’re lucky to have her. You trained her well!! More

by bwalker@ohwalkerins.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
May 24, 2024 -

Hendrick Lexus Charlotte responded

Bwalker@ohwalkerins.com, we're so glad that we were able to go above and beyond your expectations!

May 23, 2024

Marija Snow was friendly, helpful and efficient in providing our service and tour tire replacement. More

by tom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
May 22, 2024

I have always had excellent service at Hendrix Lexus on independence Boulevard. They have always been very courteous friendly. They get your car in get it done and get you out quickly. I have always worked More

by Vjj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
May 22, 2024

Dave Machold has always provided excellent service. Dave always takes time to answer any questions I have. The videos are also helpful. More

by awalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr, Dave Machold
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