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Lexus of Pleasanton

Pleasanton, CA

4.9
1,187 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,187 reviews

October 08, 2025

This shop is so nice! I got helped by Nick and he’s very awesome, he helped me with my car repair. Seems like all the other staff are also super helpful. Will def return h More

by Victor
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
October 08, 2025

Pleasanton Lexus is the best! ! Always met with a kind and professional person!! I personally love working with Jeanette!! More

by annecampos7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
October 07, 2025

5 star for Nick Wilson! What a great guy and super efficient. I came in to have my oil leak checked out and some weird noises in my car. He knew already what the problem is. More

by Rosita0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Oct 08, 2025 -

Lexus of Pleasanton responded

Thank you Rosita0901 for sharing of your experience with Nick and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Lexus of Pleasanton

October 07, 2025

Just wanted to give thanks to our sales rep, Shane Sorge and the team at Lexus of Pleasanton. Buying a new car even today can be daunting at times! Shane and his team made the process easy and treated us wi More

by MikeyH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Sorge
Oct 08, 2025 -

Lexus of Pleasanton responded

Congratulations MikeyH on your new ES300h and thank you for sharing of your experience with our teammate Shane while at our dealership. We are committed to becoming your Lexus ownership partner, so please feel free to let us know if there are ever any questions about your ESh! Regards, Your Team @ Hendrick Lexus of Pleasanton

October 06, 2025

This shop is perfect! Nick came in to help and listened to all my questions and answered them pretty spot on. He crunched the numbers for me, gave solid advice that I foll More

by ThomasX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
October 05, 2025

Chris was a pleasure to work with! He made our car purchase possible, he worked with us to get us the best possible deal More

by hlq801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Hussain , Chris King
Oct 08, 2025 -

Lexus of Pleasanton responded

Thank you hlq801 for sharing your car shopping experience with our teammates Syed and Chris here at the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

October 04, 2025

Biggest thanks to Nick for helping me with my car! I like how detailed he is, super friendly and very responsive. I got my car back on time and I am extremely satisfied with the service from start to More

by Carie.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Oct 08, 2025 -

Lexus of Pleasanton responded

Thank you Carie.M for allowing our teammate Nick and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

October 02, 2025

The service provided by Masee, sales and Hashim finance Mge from Lexus of Pleasanton was exemplary, as he demonstrated a thorough understanding of the vehicles we were interested in, was patient, and addre More

by Galla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masee in Sales a d Hashim in Finance
Oct 05, 2025 -

Lexus of Pleasanton responded

Thank you Galla for sharing your car shopping experience with our teammate Masee and Hash here at the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

October 01, 2025

See Nick or Forrest if you ever have issues with your Lexus! I had to drop my car off for a noise that I couldn’t figure out. Forrest had me go on a test drive with a tech who heard the noise and was More

by Justy2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Oct 04, 2025 -

Lexus of Pleasanton responded

Thank you Justy2025 for sharing of your recent experience with teammates Nick and Forrest during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

October 01, 2025

Received recall notice, made appointment and Lexus of Pleasanton provided me with a loaner car. The recall work was done by noon and all is good. More

by artmiller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Oct 05, 2025 -

Lexus of Pleasanton responded

Thank you artmiller2 for allowing us to earn your business and for sharing of your experience with our teammate Forrest and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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