Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Porsche
Natick, MA
392 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 392 reviews
October 22, 2025
Everyone at Herb Chambers Porsche performed with excellent customer service when I recently had two tires replaced, mounted and balanced. Thank you everyone. You’re the best!!! excellent customer service when I recently had two tires replaced, mounted and balanced. Thank you everyone. You’re the best!!! More
by michaeljardus
October 20, 2025
Great people and great service. The rep actually delivered the car to us. Who does this The rep actually delivered the car to us. Who does this More
by Bob
October 17, 2025
Great people. Respnsive staff. Professional manner. Good pricing. Product was available quickly Deliver car to my home. Respnsive staff. Professional manner. Good pricing. Product was available quickly Deliver car to my home. More
by Andrea.pagano
Employees Worked With
August 31, 2025
Service was great! Michael was professional and helpful. Recommend for all Porsche needs. Five stars! Michael was professional and helpful. Recommend for all Porsche needs. Five stars! More
by Frank A
Employees Worked With
August 23, 2025
Manny was great to work with, responsive and communicative, got a clean car from the dealership at a fair price. The service I was received was satisfying. communicative, got a clean car from the dealership at a fair price. The service I was received was satisfying. More
by Suhas
August 23, 2025
Great team of very nice and helpful people. Very responsive and helpful. I strongly recommend. Very responsive and helpful. I strongly recommend. More
by 911driver
Employees Worked With
July 24, 2025
Warning: Dishonesty and Deception — Avoid this Dealer! In 2022, this dealership charged me over $230 to clean clogged sunroof drains on my Macan S after water leaked into the cabin — claiming it was “rou In 2022, this dealership charged me over $230 to clean clogged sunroof drains on my Macan S after water leaked into the cabin — claiming it was “routine maintenance,” even though the vehicle was under CPO warranty. A late 2024/2025 class action settlement has since confirmed this is a known defect, not a maintenance issue. The settlement extends warranty coverage and mandates one (1) free sunroof drain cleaning per year for ten (10) years from the date the vehicle was first placed in service — clearly acknowledging Porsche’s responsibility. When I followed up recently, Service Manager John Eric was dismissive and either unaware — or indifferent — to the court-ordered terms. Even worse, I emailed General Manager John Andrade and received no response. When you're guilty of deceiving customers, I suppose silence is easier than accountability. Owners beware: this dealership is intentionally misleading customers and charging for services Porsche has agreed must be provided for free. Know your rights. Avoid this Dealer and their sister dealership in Burlington, MA. Find a dealer you can trust! More
by MB
June 29, 2025
We had a great experience purchasing our new car. Our salesperson was fabulous. All of the employees that we met could not have been more professional and helpful. Our salesperson was fabulous. All of the employees that we met could not have been more professional and helpful. More
by DH
