Randall Reed's Planet Ford

I disliked this dealership and service bad enough i traded the car to get away from planet ford traded the car to get away from planet ford More

Joseph Faul always takes care of my vehicles needs with a positive professional service experience. Joseph also keeps me updated on future maintenance needs to keep my vehicle in top performance. Thanks positive professional service experience. Joseph also keeps me updated on future maintenance needs to keep my vehicle in top performance. Thanks More

Service advisor was very friendly and upbeat! Truck was serviced in a timely manner and they offered a free drink while I waited. The service area is very neat and clean!! Truck was serviced in a timely manner and they offered a free drink while I waited. The service area is very neat and clean!! More

They rip you off. Give you an out the door price including taxes and fees. In the contract they add accessories that you were aware they existed, but were supposed to Give you an out the door price including taxes and fees. In the contract they add accessories that you were aware they existed, but were supposed to be already in the out the door price. They add insurance without even telling you. Don’t go over price total or monthly payments. Give you the paperwork in a USB that way you won’t bother looking in to it,so you won’t find out you got scam. You go back to talk to them and they say they lost on the deal in order for you to take it. You go back talk to a manager and tell them that you got over charged $4000 he explains that it was something that came with the truck that they never mentioned, so he offers a free car wash. That way they made me feel better that I got scammed. The sales man won’t answer back if you text him after the sale. More

The repair on my Edge was completed early and perfect paint match! Both Brittany and Gary were attentive to our need for repair. This was not an insurance claim so the estimate being the final price paid paint match! Both Brittany and Gary were attentive to our need for repair. This was not an insurance claim so the estimate being the final price paid was great for our budget. Would service my Edge at the Collision Service Center again! More

The timeline to get the service done on my Edge was faster than I was expecting. faster than I was expecting. More

My purchasing experience was a 10 out of 10, we went to serval dealerships and not one compared to Planet Ford Humble! serval dealerships and not one compared to Planet Ford Humble! More

Good experience overall. Bought my first ever brand new vehicle. Hopefully the service/warranty services are as good as the sales experience if I ever need it. Everyone at th Bought my first ever brand new vehicle. Hopefully the service/warranty services are as good as the sales experience if I ever need it. Everyone at the dealership work around the clock. More

The dealership was very clear on my expectations . Salesman Jared was excellent along with Monty from purchasing. Excellent Dealership. Played no games! Very happy with purchase! Salesman Jared was excellent along with Monty from purchasing. Excellent Dealership. Played no games! Very happy with purchase! More

Had issues with them being late to pick up my car then returned the car a day later plus claimed to have performed services that you could tell just by looking that they definitely did not do returned the car a day later plus claimed to have performed services that you could tell just by looking that they definitely did not do More