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Grand Prairie Ford
Grand Prairie, TX
2,504 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,504 reviews
November 09, 2025
Great group of people. Highly recommend. Joseph and Joshua were great to work with. Five star staff Highly recommend. Joseph and Joshua were great to work with. Five star staff More
by debbie.schepis
Verified CustomerEmployees Worked With
Five stars to Joseph, Joshua and our finance guy that I cannot remember their name
November 09, 2025
It was a great experience. From sales, finance, and others they made the process really easy. From sales, finance, and others they made the process really easy. More
by Raymond chassaignac
November 08, 2025
Very professional and worked a great deal Raul was the ones who helped me and he did a great job! ones who helped me and he did a great job! More
by benjaminhpierce22
November 07, 2025
Buying a vehicle online requires trust, honesty, and transparency from the dealership. Unfortunately, that was not my experience. From start to finish, this process revealed a clear lack of integrity, p transparency from the dealership. Unfortunately, that was not my experience. From start to finish, this process revealed a clear lack of integrity, poor communication, and disregard for customer satisfaction. When the vehicle arrived, the windshield had two large cracks that had already started running, forcing me to replace it immediately at my own expense. The transport company provided photographic proof that the damage existed before the vehicle ever left the dealership, yet no one disclosed this prior to the sale or took responsibility afterward. That kind of deception is unacceptable. Even though I have a credit score over 800, the dealership refused to allow me to arrange my own financing. Instead, they insisted I use their financing company and locked me into a rate that was far higher than what my own bank offered. It was clear this was done for their financial gain, not my benefit. They were also relentless in trying to upsell me on products I did not need, including extended warranties and add-ons that I had clearly stated I was not interested in. This aggressive sales approach only reinforced my impression that their focus was profit, not the customer. Upon delivery, I also discovered that while two of the tires were new, the other two were old and worn — another important detail that was never disclosed. Overall, my experience with this dealership has been extremely disappointing. The lack of honesty, transparency, and professionalism made what should have been an exciting purchase incredibly stressful. I would strongly advise others to proceed with extreme caution when dealing with this dealership. Trust and integrity should come standard with any sale — this business failed on both counts. More
by CARRIE15
November 06, 2025
The entire purchase experience at Grand Prairie Ford was 5 star. From inquiry to delivery Ronnie Smith worked to get us exactly what we were seeking at a time when few units were available and had it transf 5 star. From inquiry to delivery Ronnie Smith worked to get us exactly what we were seeking at a time when few units were available and had it transferred in at no extra charge. Finance help us secure a great rate and while we discussed some optional adds to our new vehicle the predelivery team got the vehicle detailed and topped off with a complimentary fuel fill. The post sales delivery rep walked through the vehicle either my spouse explaining all features and the operation of each. Thank you Grand Prairie Ford for all your excellent customer service details. More
by whisenhuntchad
November 06, 2025
Jackie is the sales man and he is awsome He took the time to show me and help me whit all my needs and undastand what i wan on a car to show me and help me whit all my needs and undastand what i wan on a car More
by rubennino66
November 06, 2025
Consistent communication and willingness for compromise Very respectful, patient and can tell he enjoys his job. Great follow up after the sale also Very respectful, patient and can tell he enjoys his job. Great follow up after the sale also More
by moecastillo93
Employees Worked With
Jesse
November 04, 2025
Isaac was a pleasure to work with. He was low key and not your typical car salesman. If/when I buy another truck I would definitely go back to see what he could do for me. He was low key and not your typical car salesman. If/when I buy another truck I would definitely go back to see what he could do for me. More
by Jtstinnett
Employees Worked With
Isaac
November 04, 2025
Fue muy amable con nosotros la recomendaríamos muy buena trabajadora y amable con todo mundo trabajadora y amable con todo mundo More
by Escobedofransisco
Employees Worked With
