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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,195 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,195 reviews
April 01, 2026
Nick Navarro was a great salesman he was patient and listened to all of my needs… I definitely would refer him to my friends… listened to all of my needs… I definitely would refer him to my friends… More
by Cherrita ChismThomas
April 01, 2026
Helpful people everything went smooth from beginning till I got the car out, highly recommend!!! I got the car out, highly recommend!!! More
by Sorinanca1975
Employees Worked With
March 30, 2026
Good place to buy a vehicle. They take their time to help you find whatever you are looking for. They take their time to help you find whatever you are looking for. More
by srichardson
March 26, 2026
Very helpful very easy to work with. I would recommend him and our car sales. I would recommend him and our car sales. More
by rtyler
Employees Worked With
March 25, 2026
Nick was very professional, educated about Suburban Ford vehicles, and personable. We went in thinking we needed one type of vehicle but after really listening to our needs he helped us see what was the bet vehicles, and personable. We went in thinking we needed one type of vehicle but after really listening to our needs he helped us see what was the better choice for our life style. The more we drive our car and see the other we really are relieved Nick suggested the one we purchased. They had our new car ready to drive way, completely shiny clean inside and out, topped off with gas along with 2 free oil changes and tire rotations. Nick also texted us a week later to ensure we were completely happy with our purchase. Zach had all our paperwork ready and not only mailed us copies but gave us a printed copy also. Their office took care of all registration, plate transfers and titles along with two sets of keys. Great used car purchase, fair pricing without the hassle of car dealer haggling. Felt like we were family. Great job Suburban Ford of Sterling Heights! When we need another Ford we will be back. More
by tammyjunker
March 24, 2026
Nick was absolutely amazing to work with! He was friendly, professional, and really made me feel comfortable throughout the whole process. I love my Jeep it’s been perfect! I’m so happy with He was friendly, professional, and really made me feel comfortable throughout the whole process. I love my Jeep it’s been perfect! I’m so happy with my experience and would highly recommend him to anyone looking to buy a vehicle. More
by Shaniece5
Employees Worked With
March 19, 2026
Kate was so helpful with the process of buying a new truck. She was always available when we had questions and got us the payment we wanted. Thanks kate !!! truck. She was always available when we had questions and got us the payment we wanted. Thanks kate !!! More
by crystal.kaatz
Employees Worked With
March 18, 2026
Kate was extremely helpful! Took her time to make sure I understood all of my options and did not stop until I left satisfied! Took her time to make sure I understood all of my options and did not stop until I left satisfied! More
by Paige Spiekhout
